First post. Relatively new player.
This needs to be said, I think it has once or twice, but let me reiterate for emphasis: Why are you charging people money for things in testing? That is ludicrous. THIS GAME IS BETA.
As a new player, I was hoping ship paint options would be coming. I thought, “I would definitely spend some credits on some custom paint schemes. When I find a combo I like, I will probably dump a lot of credits into it to keep it permanently, or if necessary, use a bit of Standards to keep them permanantly.”
Imagine my disappointment, especially as a new player and having a grand total of 130GS.
Not only can you NOT use credits for either stickers OR paint schemes, but the pricing is outrageously high, the time you “rent” them very low, and not a permanent option in sight.
I can forgive no permanency right now due to technical limitations.
I CANNOT forgive the current price-gouging model, complete with the nickel-and-diming of EVERYTHING in entire customizer.
I will say with confidence that I will never pay real money for temporary paint or stickers, and I believe this is probably the mindset for the majority of players. Credits? Sure, it’s temporary, I’m testing color schemes and trying to find good combos. Would I be willing to buy a bit of GS and lock in my favorite paint colors at a reasonable price? You bet your xxxx.
The system is in place. The price model is atrocious. You have players willing to pay reasonable prices for permanent paint schemes. Offering those schemes via credits in a temporary fashion would be a proper way of enticing people to spend a bit of cash for convenience (not having to spend hours and credits every day/week to repaint all ships). Charging cash for temporary customization, especially in a beta, is such a blatant rip-off of the customer that I could see people quitting over it.
Your customers have told you what they would be willing to pay for with real cash; I seriously suggest you take these comments to heart if you expect to make any serious profit, let alone keep an active playerbase.