Let me start by thanking you for posting in this thread and trying to provide some answers to us.
Why we continued experimenting with the matchmaking:
According to the results of the in-game voting, 53% voted for keeping the old system. 47% voted for a change in one form or another (31% in advanced Tiers and 16% in favor of a single Tier).
Why do you even ask in a poll with a % result if you are going to ignore the majority anyway ? And dont try to add up the other results, because they wanted different things. If you do what one of the groups wanting change voted for, you are NOT giving the other groups who voted for change what they asked for…
For example, when you reached a new Tier you had to fight stronger enemies.
You were immediately thrown into a group, where the majority of the other players already had good equipment and ranked ships and it was a hard way until being able to compete against them.
So how on Earth does the new system help with that ? It makes things even worse.
Unfortunately, when the system started you could even end up with T1 against T4.
We have already adjusted the settings and we are watching your feedback in order to improve the matchmaker.
Since the new system is much more flexible to configure, we hope to be able to create battles which will suit most players.
After the supposed fixes to the reputation gains (which didnt fix it at all imho) you’ll forgive me if I don’t hold my breath for the oh-so-awesome-coming-fixes. As far as I’m concerned, your company needs to show some serious improvements to regain my trust in some vague promised fixes.
As for the changes in the reputation system:
Please note that the maximum reputation is credited, if you are involved in a fight on the ship, whose rank is close to your own. This has been made in order to prevent farming of new players.
It was made an unfortunate mistake, and the players who already reached a high rank in one faction, received little reputation in another faction.
This will be fixed in the near future.
First of all, your new system does exactly that: farming of the newer players. They feel it too and no amount of PR spin will change that.
As far as reputation gains are concerned, now that the +50% bonus has run out again it has gone back to absolutely horrible for me. This severely hampers my enjoyment of the game.


NICE WORK…
if something bad is goo we say is beta if something good then all shh & we move on 