If you are asking why russian players are better than you...

[22969145]

In any case, Embrace the challange

At no point ever  is it the responsibility of the player to compensate for ownership-side problems. In any game. It is ownership’s responsibility to fix the problem. Period.
Talk about skill all you want. That doesn’t make it a justification.

 

Very good example of server quality is the players that living close to them, like Milf for example, he has his 10 ping on US server, his proximity and the fact that he is actually good with computers, pretty much eliminates all the middle ground factors form the equation, leaving his side and server side, and now the question: how often does he have packet loss on a US server? - Exactly, unless it is one of those screw-up, server code get once in couple of months, where literally everybody lags, he does not have that. This goes to many-many people out there.

I’ve heard him afflicted by lag several times, even on US server. I’d prefer not to speak for him, though. Good ping isn’t always constant - this is true for many games but especially problematic in Star Conflict.

 

Which brings me to my point - it often feels to players like the code is not optimized for internet play. If this many players have to troubleshoot their connection, at what threshold of players is it no longer their fault for having internet trouble?

No clarification on this exists, which is sensible (as obviously that information is very proprietary and sensitive) but it should at least be acknowledged and investigated internally. When we are told it is a problem on our end, I’d like to be sure that it actually is.

 

nope haven’t seen any more USA, only EU. Set the region to USA only and waited. no games. 

It would be nice if the servers biased regions based on which ones were in prime time. Playing on a RU server during Russian prime time is one thing, especially if the playerbase is too low to get all-USA games. But RU servers in US prime time is more than a little ridiculous.

[2983740]

^

 

Summed this all up very well. There is a point when it becomes the ownership’s responsibility to fix the problem, and we are well past that problem. With the amount of players who are complaining about packet loss on RU servers (or any server), it is no longer the fault of the players. Even if the problem isn’t directly related to the server, it is still the ownership’s responsibility to get better servers that can accommodate or get around many of the routing issues that you may have making connections across the world.

 

It would be nice if the servers biased regions based on which ones were in prime time. Playing on a RU server during Russian prime time is one thing, especially if the playerbase is too low to get all-USA games. But RU servers in US prime time is more than a little ridiculous.

 

This would be a nice temporary band-aid, but a necessary band-aid. Currently, I get frustrated in US primetime, because like 6-8 US players will all queue at the same time for the same tier, but get placed in an RU server, even though 6-8 players in the game (which will normally end up being 5v5 or 6v6 in US primetime) are US players. Maybe implement this until the devs decide to do something about the true issue of a low player base due to absolutely zero advertisement (YouTube vids by players with small accounts don’t count, by small I mean less than 1k subs).

[xKostyan]

@Dirk&Kt
Congratulations
On a scale 1 to 10 of “how ArcTic are you” you managed to score 11

There 6 pages of attempting to knock a single simple thougyt in your head: there are 3 sides that can cause a connection issue
-Client side
-Server side
-3rd party

Every single bit of info goes through all 3 steps, and when it is 3rd party there nothing you can do, neither developers, so put your big boys pants on and deal with it like a grown up. But you blame EVERYTHING on devs every single time.
You have spend so much time whining about it, yet you can’t spend 5 min to make sure it is in fact devs side and you have valid complain.

[22969145]

^

 

Summed this all up very well. There is a point when it becomes the ownership’s responsibility to fix the problem, and we are well past that problem. With the amount of players who are complaining about packet loss on RU servers (or any server), it is no longer the fault of the players. Even if the problem isn’t directly related to the server, it is still the ownership’s responsibility to get better servers that can accommodate or get around many of the routing issues that you may have making connections across the world.

I appreciate the support. I didn’t want my assessment to come off as scathing, though it certainly is blunt and a little harsh. Serious problems lead to serious complaints.

That said, being angry is one thing, being productive is another. The two aren’t exclusive, but anger can often ruin a good attempt at trying to solve a problem.

 

This would be a nice temporary band-aid, but a necessary band-aid. Currently, I get frustrated in US primetime, because like 6-8 US players will all queue at the same time for the same tier, but get placed in an RU server, even though 6-8 players in the game (which will normally end up being 5v5 or 6v6 in US primetime) are US players. Maybe implement this until the devs decide to do something about the true issue of a low player base due to absolutely zero advertisement (YouTube vids by players with small accounts don’t count, by small I mean less than 1k subs).

The Official Star Conflict channel itself barely has 5000 YouTube subs. The popular Star Conflict players I’ve seen have between 50-200 subs. I don’t know if those players playing more will solve the problem, if anything it needs someone who already has a decent sized fan base to pick up the game and give it a good few videos of positive gameplay. Players can brand themselves in Star Conflict once the game is popular enough to support that, but right now, it can’t.

 

Some games are marketed well and still fail - at that point, the player base has to do some of the work. Positive reviews, spreading the information, getting friends to play with them, etc. A HUGE  boon to this part of the task would be squad fixes and increasing the ease at which squads can get games. A lot of new players come to play with their group of friends - and then can’t get a game for 38 minutes. That needs to be fixed - those players are a big part of any game’s success. A lot of players join games because their friends play. That’s how I got here, too.

 

As for the prime time issue, a bias towards timezone would be a good start.

 

The only reason ppl are actually listening to you is because 90% of the ppl on the forum are NASA/OWL, AKA, your buddies.

OWL/NASA are some of the more vocal members on the forum, yes. But this problem is by no means exclusive to us. Monitor the in-game English chat over a long period and you’ll see plenty of complaints - often times someone completely unaffiliated will voice unsatisfaction with the servers before any of us do.

Being vocal doesn’t make someone right. But if corroborating opinions spring up elsewhere, it’s worth looking into. This isn’t exactly a problem exclusive to us - and if it was, I’d sure be curious as to how that was the case.

 

 

*edit*

@Dirk&Kt

Congratulations

On a scale 1 to 10 of “how ArcTic are you” you managed to score 11

Explain to me how what I have said is faulty. If it was ‘just my connection’ then how is that the case for  everyone else too

[13083642]

Also, it’s not that the reaction time is so horrible with ping. it’s the wobble. All of a sudden i turn and crash into a wall or something. 

 

TBH, i would be surprised if there was nothing the devs could do about that. Maybe it would be worth looking into wobble reduction?

 

Can i get an amen? 

There was a time in SC where there was no wobble. According to Kine, after patch 0.8.1 on May 2013 wobble came up (and stays untill now). Ive asked devs about fixing this, but they say its a very complex issue and there are lots of priorities, so this is not getting fixed in a loooong time.

[34898576]

Also, it looks like the RU forums has some pretty great resources that I don’t think the ENG forums have. So I’ll just ask Doombot and Error (and maybe Aliskosan?) politely myself:

Could you please start some initiative or dedicate someone on the team to translate these resources for us English-speakers? I know we’re a minority in this game but I feel like if we started translating some of these resources, some of the technical frustration we players have will probably disappear. It’ll probably improve peoples’ attitudes towards this game in general. This obviously doesn’t have to be your main priority right now, but as a side project it might be worthwhile. Thanks!

Please explain what do you mean by great resources?

[3229917]

 

It’s still way better than here in China, yo ping so high you get 4 digit ping in invasion, got kicked by server and unable to get back, and when you start complaining in corp chat you get kicked by chat server, then when you try to upload image, most site is blocked.

 

*bonus* text only version of Steam

[2983740]

@Dirk&Kt

Congratulations

On a scale 1 to 10 of “how ArcTic are you” you managed to score 11

There 6 pages of attempting to knock a single smple thougyt in your head: there are 3 sides that can cause a connection issue

-Client side

-Server side

-3rd party

Every single bit of info goes through all 3 steps, and when it is 3rd party there nothing you can do, neither developers, so put your big boys pants on and deal with it like a grown up. But you blame EVERYTHING on devs every single time.

You have spend so much time whining about it, yet you can’t spend 5 min to make sure it is in fact devs side and you have valid complain.

 

Someone needs to check Kostyan, I don’t think he’s alright… I’m pretty sure he’s forgotten who ArcTic is…

 

On a more serious note, you really should actually read (you know, the thing they taught you to do in Elementary school) stuff we write sometimes. When we voice opinions or complaints, it is because many people we know are experiencing similar issues, and we feel they must be brought to the attention of more people. When a significant number of players is experiencing an issue, in know way is it a client-side issue, which you seem to believe is always the problem (never once have I heard you blame servers or third-party, just like you’ve never heard us blame client).

 

And actually Kost, there is something both players and devs can do about third-party issues. The player can get a new ISP (but this isn’t always a feasible option due to either lack of other options or no money to upgrade. Devs can do things about them too. It’s called get better servers. Like I have said many times on this thread already, other Russian game companies have gotten around, or worked out the third party issues by getting servers that aren’t as significantly affected by these third party issues. So please, before you continue being your usual ignorant self, look outside of your small, small fishbowl, and take a look at the big picture.

 

Some games are marketed well and still fail - at that point, the player base has to do some of the work. Positive reviews, spreading the information, getting friends to play with them, etc. A HUGE  boon to this part of the task would be squad fixes and increasing the ease at which squads can get games. A lot of new players come to play with their group of friends - and then can’t get a game for 38 minutes. That needs to be fixed - those players are a big part of any game’s success. A lot of players join games because their friends play. That’s how I got here, too.

 

This is true. It would be great to see them re-implement the squad changes they promised. You know the ones I’m talking about devs, the ones where 2-mans dont need a squad on the other side, and the 1 squad per team rules, yeah those ones that you took out because they were buggy, said they would be reimplemented once fixed, and here we are, 3 months later, still waiting… Frustration aside, it is a bit sad that the devs seem incapable of performing bug/feature fixes in a reasonable amount of time, I mean, it took over a month to fix dreadnoughts, and it supposedly taken 3+ months to fix the squadding changes (or maybe they just don’t care, idk).

[xKostyan]

Someone needs to check Kostyan, I don’t think he’s alright… I’m pretty sure he’s forgotten who ArcTic is…

You do realise I was not giving you a compliment, right?

 

On a more serious note, you really should actually read (you know, the thing they taught you to do in Elementary school) stuff we write sometimes.

You might want to step back from the mirror and not look on own reflection when you say things like that, cause you just described your behaviour perfectly.

[16054898]

It’s still way better than here in China, yo ping so high you get 4 digit ping in invasion, got kicked by server and unable to get back, and when you start complaining in corp chat you get kicked by chat server, then when you try to upload image, most site is blocked.

*bonus* text only version of Steam

Milf that 1 k ping is nothing… When I get net in my new crib I’ll show u high ping… For example (coz of my ISP) my avg pin in first 2-3 k battles was 300… & last 2-3 months I have arround 5% loss, solid amount of DC’s…

[xKostyan]

Milf that 1 k ping is nothing… When I get net in my new crib I’ll show u high ping… For example (coz of my ISP) my avg pin in first 2-3 k battles was 300… & last 2-3 months I have arround 5% loss, solid amount of DC’s…

Talk to Dirk, he’ll get Developers to fix this issue of yours

[3522870]

Where do you want to lead the discussion then Kosty. Lets all think about how we are at our own fault, etc.? That is grumpy answer no. 1. It is ultra defensive. Its an answer, that has been brought with force to this community for a while now, and it started to get that bad, that actual obvious issues were swept under the rug.

In the end, it seems to sweep some issues sometimes so much under the rug, that the devs themselves are surprised why the community did not tell them its not working, at least sometimes some responses sounded like obvious stuff didnt reach them, which surprised me aswell (dont ask specifics, i forget details).

Well, because some of us, just shut down, others rage and nobody listens to rage, and yet others just walk away, only  a few get totally mad, and even increase their participation until they burn out with whatever, the bug report ratio to an extent you get uberdetailed bug reports about nothing, giving almost the impression, larger issues arent there - but often these things are all motivated by trying to help the game. Even raging on forums is trying to help the game.

 

I mean yeah, probably about ping, that is one of those issues where you gotta calm down and check afterwards, if it is even their fault. True.

 

But Dirk has got a point, albeit I also agree to you having a point. You are both not easy to persuade you are wrong. And I find it okay, since you gotta be a personality and have your opinions and stuff.

 

In the end, we are all sometimes a bit down. SC clearly could take off way higher, if the belief in the game would be bigger by its creators. We all know it has big potential. It just feels, this potential will probably never be reached. This creates a lot of emotions, no matter if the individual “ideas” and “problems” are valid or not.

 

It could be very realistic anyway, that it is true, that current world events interfere with our favourite russian game (after Tetris).

 

In the end, I get it, you point at the drama, and say “haha, you and your drama”. While actually you are on the stage aswell, not in the audience. Isn’t that what we also all “criticize” on ArcTic, that you can read his agendas behind every post and troll the drama? Well guess what, for his age its expectable behaviour. I am not sure if that is true for all the rest of us.

Albeit, maybe it never gets old.

[22735504]

Yeah but Kostyan is employed by the company and has to say calming stuff. Its in the job description. While nobody is paying you for whining. 

 

The problem is simply that it is very hard to do something about such connection issues, most likely it is really that the servers are xxxx/too few, and then nothing can be done bout it. Of course you can always move to Frankfurt, its very nice here and you sit in a connection hub without all this russian cold.

[2983740]

Talk to Dirk, he’ll get Developers to fix this issue of yours

 

I’ll do more than you will. 

 

Look, Kost. KT and I (and others) complain on the forums when it is an issue that ISN’T client-side. Why would you complain about something that is client-side when you can just fix it, or live with it. We complain about things that are a problem for many people (which rules out client-side right then and there).

 

All we want to do is fix issues and get answers to many problems that many players have, and make this game better, which starts with the devs actually doing something about the problems they can fix. The big one being a lack of advertisement, which is directly related to the low player base and low player retention of this game. If the devs would do something about it, we wouldn’t have to argue about these issues.

[8842968]

Yeah but Kostyan is employed by the company and has to say calming stuff. Its in the job description. While nobody is paying you for whining. .

 

I don’t understand.

[8842968]

It’s nice to see the forum active again, even if it is 50% owls, 50% whining and 50% on this one thread Carry on, carry on

[xKostyan]

I have never denied issues, I am not afraid to admit I am wrong, but for that the opponent gotta bring numbers, stats and constructive behaviour to the table, I do that and get called troll or something for disagreeing, w/e.

I am against generalization and over-hyping stuff, “everything is xxxx, the sky is falling” is what I am against, there are issues and there are good sides and that goes for everything.

Bring a critical issue, back it up with data, i

ll be the 1-st to contact Devs to fix it, back in July-august when Devs were on vacation and servers to start crapping out, I managed to get a hold of couple guys mid vacation to reset them that temporarily fixed the issue. Not the 1st time not the last.

I am against complaining for the sake of complaining, “so what do we do when nobody can fix this?” - you put your shades on, get a cigar and deal with it like man.

[8842968]

“so what do we do when nobody can fix this?”

 

Bob the Builder can fix everything. (it’s a British thing, google it)

[xKostyan]

Look, Kost. KT and I (and others) complain on the forums when it is an issue that ISN’T client-side. Why would you complain about something that is client-side when you can just fix it, or live with it. We complain about things that are a problem for many people (which rules out client-side right then and there).

This is not how it works, it migth as well be the server issue, but your reasoning is plain “betatrash” style, it is pretty much " cause we think it is server issue, it gotta be server issue". Even g4 came around and tried to explain how it works in general, did you read any of that? You complain about connection issues since forever, TS/ Corp Chat/ Forums w/e, but have you ever, once tried to “properly” troubleshoot and find-out, even for yourself, where exactly the issue is?

It is the attitude of “QQ first, than QQ some more, and maybe then after qq for little more try to figure something out”, and this is not about connection issue, it is about life motto of many people around here.

[3522870]

You seem to have misunderstood my point. Complaining about people complaining, is also complaining. QQ about QQ is QQ.

 

I know you are a hero and devoted and you are one of those who gets his hands dirty.

But to be honest, this thread turned out better than expected, it got people talking.

Especially if you know the background how it came to be.

 

I am also not a fan of doom scenarios. Never was. I always wanted to push the devs a bit. Make their spirit come alive. Realize the potential instead of assuming they already reached it. But I also got tired atm. and to be honest, the situation is more grim than the last couple of crisises we had, and thankfully, they are also trying to countermeasure.

 

I never give up anyway, and I did not whine on this thread aswell, just wanted to remind, you gotta be cool about the QQ aswell.

 

See it from my perspective. No matter where I go, I feel surrounded by idiots. You can get used to it. Then most of the time they surprise you, in those intimate moments where I realize I am sometimes just an idiot aswell.