How can we, the community, help in recruiting/keeping new players?

The downvotes are probably from people who don’t speak your language. How could they find it useful?

 I’m not concerned about down vote to my quick review, almost 90% of italians player in this game doesn’t know base mechanics and basic rules so: whatever.

And if you have set Steam on your own language the first reviews shown are the ones wrote in your language.

What i’m focus on are the " most useful review of all times".

But what stuffs are there. I see p2w and admin abuse mostly… most of the reviews i read do not really mention any “real” problem as I can see, which “has to be fixed”. Lack of advertising? Guilty. Lack of Endgame content? Maybe guilty, but hey, we know it’s in work. Not enough rewarding experience / grind? Definitely guilty, albeit, most of us do not see this problem, because, well, we played the content a lot, some even say “it’s fine! it’s fine!” like a mantra.

 

But balancing issues are constantly adjusted (sometimes that is our biggest problem here), and while the ping can be an issue, just compare it to other games atm. I don’t think advertising will be any wiser in the future, when boxed titles start to eat up this genre again, since space sims have a huge comeback. I think it is rather important to pivot to more serious gamers, hardcore action audience, and spaceship fans, offering a faster progression and lucrative payment options, and refining the core gameplay further to be more demanding and competitive, while finding some other means to sell stuff in the game, than hindering people to “get stuffz”.

 

So basicly, I think there are a lot of issues, but most of them are not really mentioned in the top negative reviews. I don’t think either, acting like we have to lie about the problems is a solution, but keep one thing clear: most of the reviews do not reflect anything, but stupidity and religious rage of haters or burnt out players. Not saying, they might not have anything to say, but they do keep doing it to get the attention.

But what stuffs are there. I see p2w and admin abuse mostly… most of the reviews i read do not really mention any “real” problem as I can see,

 

…cut

 

You’re right, but seriously man look at the numbers of upvote, more than 2000. It’s a huge number that means something.

Apart all bs wrote in those reviews something can be clearly seen trough that. I’m referring to the huge “communication” problem this game community suffer due to bad behaviors from some people perceived as staff members and due the lack of proper documentation about how this game works. Maybe those things are not important for us (as you said, we are too much in the game) but a rookie that just come to the game see how some “staff related members” act (and how generally the “international” community are considered) and found no info about how to fit ships or how gamemodes works etc and here you go. You got the bad reviews.

 

Yes, all the issue you talked about are real, but those are things that only who active play and have knowledge about mechanic and stuffs can understand. A rookie approaching the game just don’t care about “balance”.

 

So atm this game doesn’t deserve more advertise, acting like we have to lie about the problems is not a solution at all.

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If you look at the comments to the reviews it’s clear that most of those 2000 upvotes are from people that never even looked at the game itself (besides some ragequit haters on downvote crusade). It’s mostly (98%?) guys that might be interested, but see the bad review, scan over it and go like “Ah. P2W? OK, then I’ll skip this title. Thanks for the warning, m8.”  

 

Which fuels the circle of death, as this upvoting puts the review higher in the ranking, netting it more upvotes, etc.etc.

 

What it means is simply that:

 

A) people hate P2W titles and stay away from even the hint of P2W - which means those reviews are much more damaging to the game than one might assume at first glance. For each potential player who downvotes there are 20 others which are also deterred from even trying the game but who don’t even bother to vote.

B) the steam review/voting system is broken, in both directions. You see the same happening for pretty mediocre titles which have mostly negative, and few positive reviews, with the positive ones upvoted via the same circle of death. Reviews that manage to float on top early on can stay on top forever, accummulating more and more upvotes, so it becomes ever more difficult for newer reviews to counter possible false impressions caused by those reviews.

 

You are right, absolutely. You know how can be solved the “pay to win” fame? By wiky and tutorials, open communications with community and stuffs like that. Since human behavior is mostly like that: that guy beats me not because he is more skilled than me, he killed me just because he is using better stuffs got from money. Even when “medium player” take a step forward and looks at the forums for an advice almost every time he get as answer: “get good”. When he don’t get bullied, (sometimes even from guys with some role in the staff) his post will be deleted or fulfilled with ot things or with the dumbest mantra ever: “please compile a full bug report”. 

 

This “wall” is detrimental to the game and leads to those ragequitters (mostly). If the devs are going to ignore that, so let’s hope this game will stay a little community, otherwise other space sim incoming and bad reviews will dig to this game a big hole.

 Even when “medium player” take a step forward and looks at the forums for an advice almost every time he get as answer: “get good”.

Not true, pretty much all newer players that genuinely looking for help on forums get the answers, around here and on Ru forums, as long as that pilot is not someone arrogant that comes in and claim that everything is OP and he knows it all, those get “git gud” treatment.

 

So far even people that been around for years, refuse to take an extra minute to make a “proper” bug report by form, and then spend hours complaining about how nothing gets fixed.

Not true, pretty much all newer players that genuinely looking for help on forums get the answers, around here and on Ru forums, as long as that pilot is not someone arrogant that comes in and claim that everything is OP and he knows it all, those get “git gud” threatment.

 

Yep, and let’s consider for a moment the view from someone else that is reading this hypothetical thread and is completely new to the game and doesn’t know people involved and their usual behavior: “ouch that guy just offended another one just because he is better than him, this game have serious issues” 

Yep, and let’s consider for a moment the view from someone else that is reading this hypothetical thread and is completely new to the game and doesn’t know people involved and their usual behavior: “ouch that guy just offended another one just because he is better than him, this game have serious issues”

people that think like that have serious issues Or havent finished school yet.

people that think like that have serious issues Or havent finished school yet.

 

Doesn’t matters, they are “customers”. This is marketing 101

Doesn’t matters, they are “customers”. This is marketing 101

Don’t cater to all possible “customers”, target groups are more effective, This is marketing 101

Don’t cater to all possible “customers”, target groups are more effective, This is marketing 101

 

In this case: “whoever is interested in a shooter or a space sim” is the target group. Letting go people 'cause they are not as good as your “standards” it’s not as smart as someone can think.

 

So guys, see what i meant?

In this case: “whoever is interested in a shooter or a space sim” is the target group. Letting go people 'cause they are not as good as your “standards” it’s not as smart as someone can think.

So guys, see what i meant?

no since no one is going on Aces for them being Aces. For being ignorant idiot-yeah, but that is no different in amy part of the internet

People that want to get offendet, will be offended no matter what, give them a compliment, ignore them, argue with somebody else -doesnt matter at all.

People that want to get offendet, will be offended no matter what, give them a compliment, ignore them, argue with somebody else -doesnt matter at all.

 

One of my favorite job is bartender (still doing it sometime), so i know what you mean. But this doesn’t mean that i’m allowed to use words like ignorant or idiots while i’m behind the bar dealing with drunk-ignorant-xxxx peoples.

 

ops double post.

at least it should be clear to anyone here in our community, that such posts also are usually not written to inform new players, but to make revenge on the existing playerbase / ridicule them / try to cure their own addiction on their way out. it is actually written, because they know, not only the devs, but also the players will read this. it should be no big secret, that the negative review war is actually directed at us all, and to divide us further.

 

it’s the same mechanic, as someone becomes a militant non-smoker: after you quit, by force, your own temptation leads you to “warn others”, even control them; people who have never smoked in their lives however usually are more calm about the topic, than someone who quit by habit, but not really the addiction / affection to the topic.

 

in a nutshell, the more aggressive a negative review is, the more stupid and idiotic it sounds, the more actually the player was interested in the product, but tries to make it bad, because of reasons.

 

 

People that want to get offendet, will be offended no matter what, give them a compliment, ignore them, argue with somebody else -doesnt matter at all.

just because things dont matter at first, doesnt mean, it doesnt help to try to prevent things. being friendly and polite is always a better choice, than the direct approach fighting fire with fire. especially if it happens to be a cultural misunderstanding. in one country one might be always saying what he thinks, which just in the next country could be interpreted as unpolite; while the passive aggressive answer might be harmless in one, but insulting in the other; at the same time, some whole continents don’t seem to get sarcasm, while others can’t stop being so. (i have some concrete examples from my own life, just dont want to point fingers)

of course, you are right, there is a point where understanding the others’ perspective IS a waste of time, but it is still hard not to get judgemental and one day react to someone in the wrong way, when he actually tried to say something in a different way.

 

most important however i think is not, to prevent a crash, but to actually forgive / say sorry once in a while and accept the strange and weird. it can very soon feel almost natural, and the hate invested against it seems pretty pointless afterwards. sry, was thinking about an argument today, so it was possibly ot.

I think actually that the negative reviews are kinda well deserved. There have been several problems in the past, and the bad reviews are partly a result of this. There is not much to do now. With Elite and Star Citizen and GTA 5 and what there wont be so much new players coming in. I think its more bout having fun with the game as long as its last. 

just because things dont matter at first, doesnt mean, it doesnt help to try to prevent things. being friendly and polite is always a better choice , than the direct approach fighting fire with fire. especially if it happens to be a cultural misunderstanding. in one country one might be always saying what he thinks, which just in the next country could be interpreted as unpolite; while the passive aggressive answer might be harmless in one, but insulting in the other; at the same time, some whole continents don’t seem to get sarcasm, while others can’t stop being so. (i have some concrete examples from my own life, just dont want to point fingers)

of course, you are right, there is a point where understanding the others’ perspective IS a waste of time, but it is still hard not to get judgemental and one day react to someone in the wrong way, when he actually tried to say something in a different way.

 

most important however i think is not, to prevent a crash, but to actually forgive / say sorry once in a while and accept the strange and weird. it can very soon feel almost natural, and the hate invested against it seems pretty pointless afterwards. sry, was thinking about an argument today, so it was possibly ot.

I can’t begin to stress how important this is. Especially the bolded.

 

Another thing that would be very useful for players is to build a comprehensive wiki with actual number crunching for anyone who’s looking to learn about the inner mechanics, and some clarification for things - difference between tier and rank, how to level up things, the basics of building a ship, how to get and manage resources, etc., are all things that a new player will  not  get easily. 

 

We need to help with this. I see plenty of new players in chat asking these kinds of questions. Directing them to the wiki would be extremely useful in this regard.

 

I’d love to help contribute to this if I can, at the very least helping construct the language. I write, design games, and teach for a living. That’s pretty much right up my alley.

Just to start, there are one or two people that are systematically downvoting positive reviews and upvoting negative reviews in Steam.

 

Since not that many people spend time looking for reviews, it makes that the one most prominent are all negative, even if more than 80% of the reviews of the game are positive.

 

But there is no much you can do, except doing the same, up voting positive reviews and downvoting negative reviews, at least that way things will balance.