Devs, please listen carefully:
Listening to the likes of ESB is what sent your game into a downward spiral in the first place. They complained T4 was dead, you made mixed tiers so they could farm the top of T3, and you lost half your player base. People didn’t want to be farmed by ESB, and when this happened every time, they quit.
This resulted in T2 and T3 being mixed more often to make up for lack of numbers. This in turn made more people quit as they felt cheated by being farmed by ships that were more powerful than theirs, and had access to abilities and weapons they did not.
The trend has continued, and occasionally you showed signs of understanding the problem; you reduced squad size to three ships to try and de-fang the scariest of squads, yet because ESB cried foul about being killable now you buckled. You rolled back, for the first time in your careers, and you gave ESB what they wanted. Not the rest of us; not the players who felt empowered by the weakening of the “killer elite”. No, you gave the top 10% what they wanted.
And now you are doing it again. Now that ESB can’t get any Tier 5 matches, and can’t even get matches against Tier 4, you are building a mode around allowing ESB to farm Tier 5 pilots.
Let me be as absolutely blunt as possible: STOP. CATERING. TO. THE. TOP. TIER!
The issues with Tier 5 will be fixed by encouraging (note “encouraging” - positive reinforcement, desirable rewards, ‘carrots’, etc) players to move up. As more players move up and the tier becomes more populous, the relative power of these kill-squads goes down. However, this is not the way to go about it.
You need to understand what is keeping people away from high tiers to begin with. Some of this you can fix, some you cannot. Let’s look at some potential problems and solutions:
Too much Grind:
Easily fixed - reduce grind! Make it easier to get synergy and advance through the ship tree. Make it easier to get Loyalty so people can acquire Mk III modules more often. Make ships and modules cheaper so people don’t need as many credits. All of these things help people get through the ship tree.
Squads are too strong!
This you cannot fix. All you can do is change people’s thinking; get them to understand that squad play is the norm in T4 / T5. When people accept that they are expected to be squadding up, using teamspeak and working as a group, the situation will improve.
Rank 15 purples!
Some might say this is purely a psychological problem, but if people believe T5 is going to give them unfair matches, they won’t fly Tier 5.
There are three potential solutions here: you can get rid of Mks so that everything is of equal power, you can make it easier for people who just started T5 to get their blue / purple gear, or you can offer some really sweet incentive that overcomes the issue of tech. Maybe T5 ships have no repair costs, or maybe they generate 40% free synergy. Maybe players get some special ‘temporary’ upgrades when they first buy a T5 ship that gives them a pure purple loadout for their first 10-20 matches in the tier.
I’m just not good enough!
Alas, rightly or wrongly, some players will believe they lack the skills for Tier 5 and so won’t advance. This you can’t fix, and frankly it’s better not to try. Some people just don’t want your end game content; don’t make them feel punished for that.
Ultimately, Devs, the bulk of your players are in T2 and T3. They always have been, and they always will be. However, a good portion of those players are not there by choice; they are forced there through fear of a broken matchmaking system, fear of the evil ESB farmers, or simply through mind-numbingly huge amounts of grind.
You have tried to force players upwards by punishment - by putting T4 ships in T3 matches and saying “don’t like it? Get T4 and you’ll be fine! Oh, my bad; now you’ve got T5 in your T4 match! Better rank up more!”. This is a bad plan. You need to encourage through reward and positive reinforcement. You need to show players that it’s better to be a bad T5 pilot than a good T3 one. You need to coax people into this scary world of “top tier” and give them presents and rewards for staying there.
As it is, T5 is all stick. You are beaten getting to it, you are beaten when you get there, and all the fun stuff happens two tiers down.
Stop listening to ESB. Stop catering to ESB. Start thinking about the majority of your players. Start thinking about why they aren’t embracing your end game content, and start giving them reasons to.
Only then will this game succeed.