Mercenaries!
Administration compensates full price of purchase of Bravo, Charlie and Delta crews to players who bought them before February 12, 2015.
Galactic Standards will be sent to you through in-game mail shortly.
Don’t miss it!
Mercenaries!
Administration compensates full price of purchase of Bravo, Charlie and Delta crews to players who bought them before February 12, 2015.
Galactic Standards will be sent to you through in-game mail shortly.
Don’t miss it!
This is the best “Addicting marketing strategy” you ever made! Tnx guys i appreciate it! 
Absolutely the right decision. I’m extremely glad to see that the devs and publisher are willing to show that they are committed to providing a fair pay experience. That’s rare among games these days.
Bravo. *claps loudly*
Hehe nice move, even if it wasn’t necessary, I’m sure it’s really appreciated.
thankyou devs for being reasonable
Thank you!
Much appreciated!
Thank you, that was very generous!
Hehe nice move, even if it wasn’t necessary, I’m sure it’s really appreciated.
It wasn’t necessary, but people wouldn’t stop whining…
Cheers ! A very reasonable move, Thank you Very much !
Thank you!
In case you won’t get the full price back contact our support team please!
You’ll need to specify when exactly you bought all the crews. If you don’t remember the date of the purchase the month when you bought the crews will be fine.
In case you won’t get the full price back contact our support team please!
You’ll need to specify when exactly you bought all the crews.
Have been the refunds sent already? Clarify this so people don’t start sending support tickets too soon.
Have been the refunds sent already? Clarify this so people don’t start sending support tickets too soon.
Refunds should be out already. At least I know a lot of pilots, who already got them.
In case you won’t get the full price back contact our support team please!
You’ll need to specify when exactly you bought all the crews.
Where you say “when exactly”, do you mean the exact date ?
If so, how do we check that ? I mean, how is it possible to check “when exactly” we purchased anything IN the game ?
This has me slightly confused.
(No, I haven’t recieved an in game email, with any GS refund for buying all the crews.)
Thank You.
Much appreciated even if not needed :006j: , though I still haven’t gotten my reimbursement? Ingame name: TESLA
Okay, support said I must :
"Please, specify dates of the purchase for each crew.
We will check the issue."
How do I do this ? Am I expected to have written down the exact date I purchased a crew ?
The above announcement says :
“Administration compensates full price of purchase of Bravo, Charlie and Delta crews to players who bought them before February 12, 2015”
My crews were all purchased before the stated date, does that not entitle me to a refund, going by the stated criteria ?
Okay, support said I must :
How do I do this ? Am I expected to have written down the exact date I purchased a crew ?
The above announcement says :
My crews were all purchased before the stated date, does that not entitle me to a refund, going by the stated criteria ?
As stated in the post from Lawrence, you will have to resolve that issue with the support. We can’t help you on the forum with these issues.
As stated in the post from Lawrence, you will have to resolve that issue with the support. We can’t help you on the forum with these issues.
Sure, I understand that part, as I said, I have contacted support.
BUT:
The request for EXACT DATES OF PURCHASE, is not a reasonable request, if I cannot look at a list somewhere on my account to check for those dates, is it ?
The post from Lawrence, just says players who bought them before 12th Feb 2015, it doesn’t say you have to be exact, until a later post, and even then, it doesn’t say where Gaijin let you look at this information, so you can inform them of what they are asking for.
All I am asking for, is some help locating where my purchase information can be looked at, to then pass that info to support.
Help please ?
I am sorry, but we cannot help you with that on the forums. We don’t have information of that kind. Everything that is connected to payment, premium content and refund can only be viewed by the accounting support team. You will have to ask the support for help concerning that issue. And also ask them how to know when you purchased the crews. Here, we really can’t do anything about it.
The only place I know, where you can see what you purchased is the Star Conflict Store online. Log in there, and go to “My Purchases”. Perhaps the crews are listed there - but I doubt it. Though it might be listed, when you bought GS - and that date might be the same date, when you bought crews.