Cannot connect to server.
I literally just downloaded this game - and after registering an account it seems I am unable to log in.
My PC specs are i7-2600 3.4Ghz; 16Gb ram; dual Nvidia GTX-560 Ti; Win 7 64bit.
The firewall lists it as a valid application and all my other online games work fine.
Do you need the launcher log or anything to help solve this problem ?
Here is the connection tester log
[conntest.log](< base_url >/applications/core/interface/file/attachment.php?id=8387)
Run it as “Administrator” please.
Please attach[log files](< base_url >/index.php?/topic/18810-how-to-report-bugs/) and make screenshot
Running the client as Administrator does not make any difference.
Logfile attached
[game.log](< base_url >/applications/core/interface/file/attachment.php?id=8388)
Sorry - forgot the screenshot
Same problem
I also seem to get quite a few “Bad Gateway” ;“this page cannot be displayed” or "oops " errors when using links from the registration email received and from links on the various websites - have the server addresses been changed or something ?
Running the client as Administrator does not make any difference.
Logfile attached
I meant, run the “Conntest” as administrator ^^
OK - conn log running as admin attached as requested
[conntest.log](< base_url >/applications/core/interface/file/attachment.php?id=8396)
I still have the same error today (26/11/14)
It was temporarily problems
If it was temporary problems then why can I still not log in ?
where game logs?
There are Game log and Connection test log are already posted a few messages above this one but here they are again for you.
[adminconntest.log](< base_url >/applications/core/interface/file/attachment.php?id=8414)
[game.log](< base_url >/applications/core/interface/file/attachment.php?id=8415)
Into the your log file we can see this record:
06:48:54.511 ERROR| NetSocket::Connect failed with error '10022'
Try check yor network (NetSocket, TCP/IP) settings
I checked my Windows firewall and all necessary ports are open.
I have tried running the game with the firewall disabled and I get the same error.
My motherboard does use Bigfoot Networks - is that the issue ?
May be… try to temporarily disable it
Unfortunately that is not possible.
We are not getting anywhere fast so time to uninstall this game - bye all !