Unable to increase ingame clearance level

| Error report |
| Describe problem and what you saw | After playing the game for a while I noticed I was not increasing clearance level at all. Upon inspecting the remaining experience till my next level, I saw that I was at almost negative 4000 out of 2200 total, meaning I’d need to get nearly 6000 to level up. I’m currently stuck at clearance level 11, and I realize it will be impossible to ever level up beyond this. I have no idea how long my xp has been like this, I just recently noticed it. |
| What you expected to see | (not applicable) |
| Conditions in which error reproduce | (not applicable) |
| Problem details | see above |
| Frequency of reproduction | once |
| Time of bug |   |


There was a bug with double experience gain. Right after we’ve fixed it, all the extra experience received was taken away.

Then is there anyway I can get it reset such that I can actually get to level 12? As it stands, I don’t know if I’ll ever be able to get 6k xp…