On 4/3/2020 at 6:21 AM, Skula1975 said:
Contact to support please https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict
Could you be more specific? It was based on that support page that I decided to come here. I don’t see any contact forms on that page for support tickets.
| Error report |
| Describe problem and what you saw | ship component disappeared from storage: activator for gargoyle |
| What you expected to see | component in my storage |
| Conditions in which error reproduce | It is not practical for me to test this |
| Problem details | ship component disappeared from storage: activator for gargoyle.
purchased with xenochips between 2020-05-09 00:00 UTC and 2020-05-10 08:00UTC |
| Frequency of reproduction | once |
| Time of bug | Noticed the evening of May 9 pacific standard time. |
I purchased a Gargoyle part container with xenochips between 2020-05-09 00:00UTC and 2020-05-10 08:00UTC and received an activator for gargoyle. The following day after purchasing more part containers I noticed that the activator was not in my storage. There is zero chance I was mistaken about receiving an activator because I had already discerned based on the number of posts for parts in trade that the activator must occur less often in parts containers. I was very aware of it’s value, and then it disappeared.
I checked my local log files and I don’t see anything to do with in game purchases, xenochips, or components. Those things don’t appear to be logged on the client.
[logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=19771)
