Tai Kin Quest Accept bug

My friend has a bug at TaiKin mission quest.
After he complete the mission and try to open the loot, it keeps loading a while after that nothing happens.
He doesn’t got any reward after.
Its happening at the Tai’Kin missions.

The gamefiles got verified with steam.


[logs.rar](< base_url >/applications/core/interface/file/attachment.php?id=14022)

As CEO of BEASTs I was asked to follow up on this situation

 we have 3 members with the same bug

could we get this fixed

before more players leave the game?

Why is there still no response from Skula1975? This seems to be a rather critical bug.