Synchronizing Data With Test Server Error

Public test PT:Bugs
1

Bug report:

 

What happened?

I reported this many times, over a year or two ago, but developers back then actually refused to believe my claims.

Their reasoning was, that you can only synchronize your profile, while the Public Test Server is online.

 

Well, I tried to do that during active Public Test server time and the result was the same as I predicted it would be.

Synchronize option did not became available for me, it was still greyed-out, which means that if I clicked on it, it didn’t update with 24-hour cool-down.

I do not know what to do, to fix or resolve my issue. It could be connected with the Launcher, there must be some mismatch somewhere.

 

Screenshot: (I was unable to synchronize my current profile, however the old one was still there, when synchronization still worked)

t8oshj.png

IGN: Koromac

2

Logs of test client needed

3

3 hours ago, Skula1975 said:

Logs of test client needed

[.launcher_log.zip](< base_url >/applications/core/interface/file/attachment.php?id=13756)

[2017.03.18 17.53.17.zip](< base_url >/applications/core/interface/file/attachment.php?id=13757)

4

I already uploaded them.

5

We going to fix for next public test

6

15 hours ago, Skula1975 said:

We going to fix for next public test

Okay, good to know.

7

0074831

8

Please, repeat issue for few times again

9

No changes!  ![:(](<fileStore.core_Emoticons>/emoticons/003j.png “:(”)

 

Logs from original game:

[2017.04.03 12.30.48.zip](< base_url >/applications/core/interface/file/attachment.php?id=13869)

 

Logs from public test game:

[2017.04.03 12.30.48.zip](< base_url >/applications/core/interface/file/attachment.php?id=13869)

[2017.04.03 13.01.02.zip](< base_url >/applications/core/interface/file/attachment.php?id=13870)

 

Launcher from public test game:

[2017_04_03_13_00_43__4088.zip](< base_url >/applications/core/interface/file/attachment.php?id=13871)

[2017_03_31_17_21_28__5220.zip](< base_url >/applications/core/interface/file/attachment.php?id=13872)

 

Here is my video:

 

10

[@Skula1975](< base_url >/index.php?/profile/239039-skula1975/)

 

Star Conflict Public Test:

[.launcher_log.zip](< base_url >/applications/core/interface/file/attachment.php?id=14705)

 

Star Conflict Public Test:

[2017.06.25 18.28.58.zip](< base_url >/applications/core/interface/file/attachment.php?id=14706)

 

I need an update on a situation!

A ticket to Support Team is also submitted for a long time now, without any fix or update: Case ID #389521, person to handle my case is Michael.

11

0078745

12

More recent logs: 1.4.7

 

PT Logs:

[2017.09.01 17.57.12.zip](< base_url >/applications/core/interface/file/attachment.php?id=15272)

 

Launcher Logs:

[2017_09_01_17_56_59__132.zip](< base_url >/applications/core/interface/file/attachment.php?id=15273)