STEAM Purchase

I buy the new salamander on steam, and for the first time when I log in game, nothing happen, some one know how to solve it?

Contact to support

ive had the same problem and even purchased the stage two pass and it also has not applied that

You need to contact support Here is the english website. Tell them your issue and they will contact a game admin on your behalf and you should get the item if not they should refund you.