Steam login issues

Hey I have been playing SC for many years now, I have watched the game grow, as I have, I am 2…and have come love it like a third son. However I have encountered an issue, I have been logging in through steam for the entire time, I have never linked a gajin account to this steam account (to my knowledge), but for some reason whenever I now try to login, it acts like my account is a new account. It gives me the option to link it with a steam account, which inevitably leads to failure, or it gives me the option to not link which also does not succeed. 

I WANT TO PLAY I HAVE OVER 1000 HOURS ON THIS GAME AND DO NOT WANT TO LOSE THEM PLEASE SOMEONE HELP!!! 20180910211809_1.jpg.aac2f9915f785aa6529d2a9b2f5c01b2.jpg 

 

This is the start menu all is normal

 

 

 

 

 

20180910211818_1.jpg.b087e6dc4ec415bfd32894bdf79c6ae5.jpg

 

Then I get this!!!

 

 

 

 

20180910211822_1.jpg.fa1cedde4e228f3c7c2283bf4182cf62.jpg

 

Which leads to this!!!

 

 

 

 

20180910211826_1.jpg.26f95ace4404770afd026e3a15767f53.jpg

 

 

Or this…clicking yes does the same as the slide above, clicking no takes me back to the start screen

 

 

 

 

 

WHATS GOIN’ ON???

9 hours ago, craftygeek said:

PLEASE SOMEONE HELP

Contact to support please https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict

Yeah this doesn’t help, it just gives me the option to reset my password, or link an account to steam/un-link…none of these things help!!!

 

Also cmon dude, do you not think I’ve tried that already!!!

1 hour ago, craftygeek said:

Yeah this doesn’t help, it just gives me the option to reset my password, or link an account to steam/un-link…none of these things help!!!

 

Also cmon dude, do you not think I’ve tried that already!!!

No… Go to the link Skula provided, login with your credentials and create a ticket to the support. I’ve had the same problem as you - it was solved in 24h.

how do I create a ticket?

 

3 hours ago, craftygeek said:

how do I create a ticket?

 

login then “submit a request”

Well thanks for the help, but its been almost 2 days now and still nothing.

12 hours ago, craftygeek said:

Well thanks for the help, but its been almost 2 days now and still nothing.

Please, try to login again. If issue will repeated attach new screenshots and logs.