As per title, more or less we all know what is going on, for the past 4 months we are experiencing heavy lag and server crashes. Now, I’m not an expert, in fact far from any technical knowledge as far as computers and internet however it is obvious there is a problem. During my 10 month time in SC I have seen new content and expansion, but what I have not seen is a better gaming experience. That is related to the fact that the lag and servers prevent us to enjoy a game with a lot of potential.
Apart from the fact that I would prefer instead off new content, game optimization and smooth servers, I fail to comprehend why nothing is done to deal with these issues. Personally I dont need a new game mode or map , nor interested in weekly offers for cheap synergy, license and amazingly low priced premium ships if the game is unplayable or even inaccessible.
I would appreciate your input here provided that we shall keep it civilized, flamming and trolling not welcomed.
Hear hear couldnt agree with you more, there is a problem and they dont seem to find a solution for it. It s been like this for years, gradualy getting worse and worse, recent patches seem to have increased the server load and the quality of the matches. Servers should be a priority issue.
ps: wont be long before xkostyan (aka kastovya or something like that) will this troll post by saying that all connection issues are at your end and that the devs are not responsible for any problems be it connection or server related, be prepared
I don’t agree that the servers have been improved the last months, in fact I find them far worst from when I started. High ping I am having whenever I play on servers far from my region and it is perfectly understandable and of course I have no problem with that because if I do play on those servers it is my own choice. I usually play on my region’s server, although most of the times (and that because of the game not being well populated) we need to set “all regions” in order to get a match. PvP has more players than PvE and its easier to get a match to my region or near, PvE on the other hand (depending on the other 2 player region) might take me to remote servers with high ping. The fact that we cannot choose the server or game mode/map it is understandable, its the player base, however it doesnt make things easier.
Isn’t it a fact that after a game our ships continue to appear in game ? That is a fact and I might not have technical expertise, I see it as an error which I interpret as lag.
I know that Kosty will jump on me for that, but well - I have to say it once. There is an issue with EU server - looks like it’s inducing it’s own lag. I have 20-27ms ping to it with no packet loss, however sometimes there is a delay between input action (like pressing LMB) and reaction (animation of firing) an order of magnitude higher. I did some observation during last few months and looks like this issue is consistent with number of players online (unfortunately monitored only via Steam, but still). Delay induced by the server is not constant. Sometimes it’s very marginal, the worst one was about 3 seconds. Kosty was trying to convince me that the problem lies on my internet connection. Ok, it’s not the best in the world (it’s Fiber to the Home), but if I change server to let’s say US one and get a game - there is no such occurence (there is a delay caused by high ping, but nothing more). My findings were consistent with pilots I was playing with at that time. I can make a formal bug report if needed.
Error, the ping issues are expected, and are dealt with.
What most people complain about is the packet lost, which happens in at least one EU server, and probably in 2 of the RU servers, everytime.
Also, The rubberbanding when a new player joins a game with the current MM.
This most likely depends on the route from the players position to the sever. On EU servers I usually do not experience any packet loss.
On 1-2 Russian servers I have 1-3% which is still playable.
Are you affected by these issues?
Thank you for your input,
I don’t agree that the servers have been improved the last months, in fact I find them far worst from when I started. High ping I am having whenever I play on servers far from my region and it is perfectly understandable and of course I have no problem with that because if I do play on those servers it is my own choice. I usually play on my region’s server, although most of the times (and that because of the game not being well populated) we need to set “all regions” in order to get a match. PvP has more players than PvE and its easier to get a match to my region or near, PvE on the other hand (depending on the other 2 player region) might take me to remote servers with high ping. The fact that we cannot choose the server or game mode/map it is understandable, its the player base, however it doesnt make things easier.
Isn’t it a fact that after a game our ships continue to appear in game ? That is a fact and I might not have technical expertise, I see it as an error which I interpret as lag.
I know that Kosty will jump on me for that, but well - I have to say it once. There is an issue with EU server - looks like it’s inducing it’s own lag. I have 20-27ms ping to it with no packet loss, however sometimes there is a delay between input action (like pressing LMB) and reaction (animation of firing) an order of magnitude higher. I did some observation during last few months and looks like this issue is consistent with number of players online (unfortunately monitored only via Steam, but still). Delay induced by the server is not constant. Sometimes it’s very marginal, the worst one was about 3 seconds. Kosty was trying to convince me that the problem lies on my internet connection. Ok, it’s not the best in the world (it’s Fiber to the Home), but if I change server to let’s say US one and get a game - there is no such occurence (there is a delay caused by high ping, but nothing more). My findings were consistent with pilots I was playing with at that time. I can make a formal bug report if needed.
It is possible to look up the server IPs in the game.log. Could you please send me the IP next time it happens?
I shall specify, i had 2-4 percent packet loss (I feel the difference, i play gauss, i just start missing all shots) on the russian servers last week, that is more then used to be, USA is usualy unplayable for me, those are lost matches to me but this has always been for me like that, so i cant judge that. Luckily I mostly get put on russian and european servers. Last few days however i actualy had to quit playing because of packet loss and lag on the russian servers. Week before i had lag but no packet loss. Seems to me the bad connections periods become more frequent.
This most likely depends on the route from the players position to the sever. On EU servers I usually do not experience any packet loss.
On 1-2 Russian servers I have 1-3% which is still playable.
Are you affected by these issues?
It is possible to look up the server IPs in the game.log. Could you please send me the IP next time it happens?
Yes, I have been affected by these issues since the patch 1.1 I think.
It is one server at least in EU, and at least one more in RU, probably 2. The packet loss is so outrageous that two days ago in a Dread battle I couldn’t hit torpedoes with the desintegrator.
I totally agree with FromBeyond, I also don’t need new content, maps, gamemodes specially because based on the previous experience, the features always coming with new bugs.
imo. the best solution would be a full featurefreeze, and a few month bugfixing.
The new rank system seems a really risky step anyway, we can lose much more than what we can win.
We need a ingame reporting tool because currently the flow slow and painful.
At the end of the current flow, we get a ticket number (and nothing after that), or a link how to blame our ISP.
I’m not sure why the game don’t monitoring the connection itself and autosend the logs if detect any connection issue.
gonna add my 2p’s worth in here. I can confirm that there is packet loss on at least one EU and RU server. The ping I can deal with, and has been (for me) very reasonable. I live in GB, so 20-30 ping for EU is fine for me, 70-80 for RU is also what i’d expect, 100-170 for USA is a little high but i understand that the routing it takes will affect it, and South asia is anyehere from 200-700 with packet loss no less than 10% in most cases, but, that’s to be expected, i’d seriously consider adding in a tick-box system for the regions you want/can play best in, because i either have to wait a very long time for an EU game, or take the chance of being thrown into south asia or the USA servers. The tick box system would likely be appreciated.
I can also confirm the rubberbanding, and also that it exists in open world, but to a much lesser degree. I know when someone enters/leaves a zone because my ship has about a 0.1-0.2 second lock-up then pings back to combat (this is very useful when hunting for players, heheheh…). But the rubberbanding in PvP is quite bad, and unsuprisingly is proportional to the amount of people entering the match. This is not to say that i do not appreciate the new matchmaker. I actually like it quite a lot, the queue times are a lot lower than what they used to be for me.
Further, expanding on FromBeyond’s point, whilst i really do like all the new features and open world/PvP expansion (the new maps are really nice because it brings a new element of gameplay, like using crowded ruins for cover rather than a war over an asteroid *cough* mining station *cough*), i would like to see evidence that the connection issues are being looked into. If you’re doing something about them already, thankyou and i appreciate it, but let the playerbase know about what you’re doing to help minimise it and what you think the problem is, because sometimes the playerbase doesn’t really feel like we’re engaged.
But, Overall, I will continue to play and i am not too unhappy, just a bit narked about some things
I remember reading somewhere on the forums that a pilot was giving random thumbs up after a match–i.e. the system was picking someone at random and awarding them the thumbs up automatically. Have noticed it myself a couple times.
Thank you all for your input here, very much appreciated although some gave technical descriptions and me being ignorant, it didn’t make much sense. I hope the support (I’ve already send a ticket there) will do something about these issues, inspite off the fact that they clain no one has ANY issues. Very nicely said by blurryface, we enjoy our game and we really want to continue playing but its time some action is taken here. Although I’m relatively new to online games, I have played a few during my 6-7 years of gaming and there is no flawless game. Surely not hoping SC to become flawless but atleast tolerable, I’ll be able to live with it and conitue supporting it.
What is wrong with the servers? lag is worse then ever! And is you matchmaking system turned on? The matches i played so far (20 or so) were a total joke, no balance at all, easy to predict which side will win. Ping is also higher on average and more rubber banding.
So now after 21 games, sudenly the game gets filled with bots? What exactly is the plan? 20 games without bots and now sudenly they get added from nowhere? This must be bugged
I know that Kosty will jump on me for that, but well - I have to say it once. There is an issue with EU server - looks like it’s inducing it’s own lag. I have 20-27ms ping to it with no packet loss, however sometimes there is a delay between input action (like pressing LMB) and reaction (animation of firing) an order of magnitude higher. I did some observation during last few months and looks like this issue is consistent with number of players online (unfortunately monitored only via Steam, but still). Delay induced by the server is not constant. Sometimes it’s very marginal, the worst one was about 3 seconds. Kosty was trying to convince me that the problem lies on my internet connection. Ok, it’s not the best in the world (it’s Fiber to the Home), but if I change server to let’s say US one and get a game - there is no such occurence (there is a delay caused by high ping, but nothing more). My findings were consistent with pilots I was playing with at that time. I can make a formal bug report if needed.
^This is what I have been experiencing the last months. Had to put away both gauss and shrapnel. And also as niri mentioned, during this time if I played on a US server - I found it was easier to hit even with high ping tha on one of these strange eu/ru servers.
However, I have had less delay/lag since.… 1 week or so. Also, my fps is nice and stable all of a sudden, as the delay/lag went abscent. Strange coincidence?? Before it jumped around abit, and sometimes fell to 40fps in the middle of the battle and the screen lag was just crazy.
But now at least, I can put gauss and shrapnel back again XD well see how long it will last though… lol
Yeah those couple of packet loss charged weapon ruiner servers are an issue, along with the rubber banding during a battle in the first minute. Otherwise the ping is stable and packet loss almost non existant.
yesterday got kicked out the game for a couple of hours, didnt even get the chance to do a loot search for the victory seconds before that. Server under heavy load message, place in queue 500+, estimated waiting time 1 minute, real waiting time 25 min (after that i gave up, was stil 290 places away from connection and noticed everyone i flew with was kicked out as well) Forum was also down so i couldnt even complain about it.
Question; Do we get any kind of compensation for this? I had time to play at that moment, i didnt have any by the time it was finaly fixed.
Lag, packet loss, rubberbanding, seems worse past week. Average ping is higher, got ± 3 percent packet loss on the majority of the russian servers. That is new, wasnt this bad before. Looks like you got a lot of bad servers and one really bad server which gives an even worse connection. Talking about the russians servers. USA servers and packet loss, bad as always for me. Europe higher ping then before, mostly no packet loss and playable. Get more often put on Russian and USA servers tho, so this is getting a problem.
