Hi Team,
When I start Star Conflict game, the game “Retrieving server list” (as per 1.jpg) at this time if i press login button message show “Lost connection to server”. After some time waiting message show “Unknown server version” (as per 3.jpg). After this issue most of time game crashed (as per game.log)
I like this game and I spent over 3,300 hours and lots of money in this game.
Please resolve this issue, and revert me back as soon as possible.
Note: As per Game.log, I see some problem is there
03:58:24.405 WARNING| Could not load ship specularity texture levels\envsettings\default/ship_specularity.dds, used level specularity texture
03:58:24.492 | ReplayManager: stopping activity due to map change
PFA:
1- Screenshot (1.jpg, 2.jpg & 3.jpg)
2- Game.log (When game crashed)
3- System Information - Generated by Steam
Thanks
Nishesh Jain
(sagnishesh@gmail.com)
[game.log](< base_url >/applications/core/interface/file/attachment.php?id=19821)[System Info.log](< base_url >/applications/core/interface/file/attachment.php?id=19822)
[game(Jun 16 2020 14:29:00).log](< base_url >/applications/core/interface/file/attachment.php?id=19825)
If issue repeated yet, please, zip and attach log folder without rename files and folder
[logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=19827)
On 6/17/2020 at 10:36 AM, Skula1975 said:
If issue repeated yet, please, zip and attach log folder without rename files and folder
I am sending logs.zip, please check in thread
Using traceroute, please, check node06st-ru.star-conflict.com and show result
traceroute to node06st-ru.star-conflict.com (5.178.86.29), 30 hops max, 60 byte packets
1 _gateway (192.168.43.1) 0.750 ms 0.937 ms 1.704 ms
2 * * *
3 10.72.170.6 (10.72.170.6) 33.786 ms 10.72.170.38 (10.72.170.38) 34.120 ms 10.72.170.6 (10.72.170.6) 34.103 ms
4 192.168.41.16 (192.168.41.16) 33.871 ms 192.168.41.12 (192.168.41.12) 33.827 ms 192.168.41.10 (192.168.41.10) 33.991 ms
5 192.168.41.11 (192.168.41.11) 33.741 ms 33.736 ms 192.168.41.17 (192.168.41.17) 33.688 ms
6 192.168.41.89 (192.168.41.89) 33.661 ms 192.168.41.91 (192.168.41.91) 29.486 ms 38.415 ms
7 172.17.122.30 (172.17.122.30) 35.332 ms 35.513 ms 172.17.122.26 (172.17.122.26) 35.470 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * 103.198.140.174 (103.198.140.174) 113.203 ms *
14 * * 103.198.140.45 (103.198.140.45) 259.731 ms
15 103.198.140.54 (103.198.140.54) 252.504 ms 103.198.140.27 (103.198.140.27) 244.596 ms 103.198.140.29 (103.198.140.29) 240.593 ms
16 103.198.140.43 (103.198.140.43) 223.189 ms 206.745 ms 103.198.140.45 (103.198.140.45) 213.713 ms
17 * * *
18 spb06.transtelecom.net (188.43.1.226) 234.424 ms 231.374 ms 221.511 ms
19 Selectel-gw.transtelecom.net (188.43.1.225) 226.986 ms 236.663 ms 226.720 ms
20 92.53.93.81 (92.53.93.81) 213.816 ms 212.904 ms 211.981 ms
21 node06st-ru.star-conflict.com (5.178.86.29) 208.588 ms !X 209.496 ms !X 205.785 ms !X
21 hours ago, Skula1975 said:
Using traceroute, please, check node06st-ru.star-conflict.com and show result
traceroute to node06st-ru.star-conflict.com (5.178.86.29), 30 hops max, 60 byte packets
1 \_gateway (192.168.43.1) 0.750 ms 0.937 ms 1.704 ms 2 \* \* \* 3 10.72.170.6 (10.72.170.6) 33.786 ms 10.72.170.38 (10.72.170.38) 34.120 ms 10.72.170.6 (10.72.170.6) 34.103 ms 4 192.168.41.16 (192.168.41.16) 33.871 ms 192.168.41.12 (192.168.41.12) 33.827 ms 192.168.41.10 (192.168.41.10) 33.991 ms 5 192.168.41.11 (192.168.41.11) 33.741 ms 33.736 ms 192.168.41.17 (192.168.41.17) 33.688 ms 6 192.168.41.89 (192.168.41.89) 33.661 ms 192.168.41.91 (192.168.41.91) 29.486 ms 38.415 ms 7 172.17.122.30 (172.17.122.30) 35.332 ms 35.513 ms 172.17.122.26 (172.17.122.26) 35.470 ms 8 \* \* \* 9 \* \* \* 10 \* \* \* 11 \* \* \* 12 \* \* \* 13 \* 103.198.140.174 (103.198.140.174) 113.203 ms \* 14 \* \* 103.198.140.45 (103.198.140.45) 259.731 ms 15 103.198.140.54 (103.198.140.54) 252.504 ms 103.198.140.27 (103.198.140.27) 244.596 ms 103.198.140.29 (103.198.140.29) 240.593 ms 16 103.198.140.43 (103.198.140.43) 223.189 ms 206.745 ms 103.198.140.45 (103.198.140.45) 213.713 ms 17 \* \* \* 18 spb06.transtelecom.net (188.43.1.226) 234.424 ms 231.374 ms 221.511 ms 19 Selectel-gw.transtelecom.net (188.43.1.225) 226.986 ms 236.663 ms 226.720 ms 20 92.53.93.81 (92.53.93.81) 213.816 ms 212.904 ms 211.981 ms 21 node06st-ru.star-conflict.com (5.178.86.29) 208.588 ms !X 209.496 ms !X 205.785 ms !X
At 13, 14 hop we can see as part of packets was dropped.
Try to decrease MTU (1200 is minimum value of MTU for correct connection to game server)
