[R] Latency + Packet loss issues: Open bug report - Player information thread

Bug Report Section Launcher, game client and connection issues
1

I have an open ticket for a bug report on the packet loss and latency issues. In here I’ll post updates as to what happened, and how it’s being handled. If there are issues to be resolved, it would be nice if the developers could post in here what they’re addressing and give us a time-scale for the fix.

 

So far, the following images are of tests I’ve ran, along with a connection test report and a screenshot of high ping and loss at the same time, the highest ping I saw was 10880, loss 66%, yet I missed them. The report shows node01av to be unresponsive, that is the case, I repeated it twice. 

 

Michael from Gaijin is going through the process with me, lets see what happens.
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[conntest.log](< base_url >/applications/core/interface/file/attachment.php?id=8305)

 

2

Well this is new. I guess he can’t help us further. Star Conflict team, I guess this is in your hands. 

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3

Hello, I’ll follow the standard procedure and forward this to the devs. 

 

Please, be patient, and sorry.

4

Ahh, thanks residente, I was just about to get on and go through it, been out at a meeting ^_^ 

Patient is the only thing I can be, and what are you sorry for? Did you break it o.O?

 

On a serious note, Sergey had just replied and told me they’ll still be in touch throughout the process, so hopefully, we have the attention we need :) 

5

Oh Sergey is a very cool dude, he helped me a lot back in the day. 

 

And I am sorry for the trouble you’re experiencing with the game.

6

So I recently lost all ability to play the game. It loses connection every time I hit Launch or Undock. Great when I have a license running right?

 

I’m currently trying a re-install to see if that can root out any issues. 

7

Didn’t work. Chat client dies, then launch or undock times out, then I’m logged out, and the yellow text under the login button changes to “unknown server version”