[O] Help! Negative galacic standards balance, can´t enter a battle.

Bug Report Section Launcher, game client and connection issues
1

Hi!

 

I have a problem on Star Conflict. When i press LAUNCH i get this message:

Unable to perform operation

Matchmaking error You can´t enter a battle. Your account has a negative galactic standards balance. Contact your support: support

 

 

 

Can an admin fix this for me?

2

Hello

we have set your GS balance to 0.

 

Could you please upload your logs from the session where this happened?
They are located in:My Documents/My Games/Star Conflict/logs.