New Foundation reward not credited

Successfully passed section 32 in New foundation, but have not received credit for the premium ship.

The pass for the ship is only available for a few minutes after activation. If you unlock the free ship token but do not use it right away, it goes away forever.

You

can contact support to get it given again.

On 1/9/2020 at 8:14 PM, TheDarkRedFox said:

The pass for the ship is only available for a few minutes after activation. If you unlock the free ship token but do not use it right away, it goes away forever.

You

can contact support to get it given again.

Hi, I have the same problem, Successfully passed section 32 in New foundation but i didn’t claim the ship and now all premium ships have the normal cost…how can i contact support to get it again  if when I select support from the game menu the link brings me back to this post???

On 1/25/2020 at 10:38 AM, Wopelu said:

Hi, I have the same problem, Successfully passed section 32 in New foundation but i didn’t claim the ship and now all premium ships have the normal cost…how can i contact support to get it again  if when I select support from the game menu the link brings me back to this post???

Support page: https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict