Negative expiriance points

Hello

 

Since the recent patch, I have negative exp points. I had a positive exp. points before.

 

http://prntscr.com/k36yjm

 

little bigger that you can see it better http://prntscr.com/k36z35

 

Regards

 

 

Contact to support please https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict

10 minutes ago, Skula1975 said:

Contact to support please https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict

 

 What specific part of this should I contact? 

 

Star Conflict

Technical Problems

Financial Issues

Personal Account

38 minutes ago, GatoGrande said:

What specific part of this should I contact?

Login to site and find button on top of screen

1 hour ago, Skula1975 said:

Login to site and find button on top of screen

 

This is funny  ![:good:](<fileStore.core_Emoticons>/emoticons/good.gif “:good:”)

 

http://prntscr.com/k38md5

 

or isn’t it  ![:dntknw:](<fileStore.core_Emoticons>/emoticons/dntknw.gif “:dntknw:”)

Make screenshot of support page when you logged in

I did that when the problem occured the first time… Support didn’t even bother trying to fix it… told me to file an error report in the forum instead.

2 minutes ago, Flash0914 said:

I did that when the problem occured the first time… Support didn’t even bother trying to fix it… told me to file an error report in the forum instead.

Yes, but now you have to contact to support again. Now we know what happend and support can help. But time needed for it.

3 minutes ago, Skula1975 said:

Yes, but now you have to contact to support again. Now we know what happend and support can help. But time needed for it.

Well as i said, it was when the error first occured, when Atlas and player level was implemented, so it’s long gone for me…

Anyways thanks for your work!

Hello

 

I still have negative exp points,

 

http://prntscr.com/k51w9p

 

http://prntscr.com/k51whh

 

This was -3000xp for me in total. I managed to get 650 new points but overall I’m still way back then before this new patch.

 

Regards

4 hours ago, GatoGrande said:

This was -3000xp for me in total. I managed to get 650 new points but overall I’m still way back then before this new patch

Did you contact to support?

2 hours ago, Skula1975 said:

Did you contact to support?

 

I did contact you here.

Are you not support?

21 hours ago, GatoGrande said:

 

I did contact you here.

Are you not support?

No, I amn’t a member of support service.

On 7/12/2018 at 1:31 PM, Skula1975 said:

No, I amn’t a member of support service.

Support always says that we need to post a bug report regardless of the ticket we provided.

This is getting ridiculous,

Before this update today I managed to get from -3000 xp points from the last update to +500 xp points before this update today

and look this now I have again -700xp points after this update.

This is not way how you keep players here.

http://prntscr.com/k8a77f

 

http://prntscr.com/k8a7fq

 

please repair this, I’m getting tired of this really.

5 hours ago, GatoGrande said:

This is getting ridiculous,

Before this update today I managed to get from -3000 xp points from the last update to +500 xp points before this update today

and look this now I have again -700xp points after this update.

This is not way how you keep players here.

http://prntscr.com/k8a77f

 

http://prntscr.com/k8a7fq

 

please repair this, I’m getting tired of this really.

 

On 7/11/2018 at 7:32 AM, Skula1975 said:

Did you contact to support?

 

6 hours ago, GatoGrande said:

This is getting ridiculous,

Before this update today I managed to get from -3000 xp points from the last update to +500 xp points before this update today

and look this now I have again -700xp points after this update.

 

please repair this, I’m getting tired of this really.

We had to wait several months for this… i think you can wait a few weeks…

 

I don’t know why do we have bug support if I have to contact SUPPORT myself??

 

So will this be repaired or not? 

I lost more than 3k exp points. And after each new patch, I lose more.

I guess bug report and service to the customer is meh here.

1 hour ago, GatoGrande said:

 

I don’t know why do we have bug support if I have to contact SUPPORT myself??

 

So will this be repaired or not? 

I lost more than 3k exp points. And after each new patch, I lose more.

I guess bug report and service to the customer is meh here.

 

On 7/12/2018 at 7:31 AM, Skula1975 said:

No, I amn’t a member of support service.

 

2 hours ago, GatoGrande said:

So will this be repaired or not? 

If you want to return any items/scores/etc you should contact to support service.

This is a place for collect bugreports only.