Hello Support,
I am writing to you to inform you of a problem that I have. Yesterday I bought a brand new Templar AE ship and had most of the modules and weapons upgraded to Level 2. When I logged on today all the slots were empty and none of weapons and modules I bought is there
There are no other problems that I am aware of since I am very new to the game and spent a lot of hours over the weekend to upgrade my account. Looking at what I had spent on buying and upgrading the weapons and modules I almost want to cry because it will take many hours to get all those credits back again.
Before I logged off last, I saw that I can buy ships from other factions. So I bought a ship from another faction and started upgrading it before I went to bed.
I am not sure if I will be able to recreate the problem, in fact I am too scared to even try because I am not sure what will happen next.
You are more than welcome to check my account to see how much I have played and I really worked very hard to build up my account. To buy and upgrade everything I had again, will probably cost me 3mil Credits and that is MANY hours of play for a low rank player to make up.
Is there any way you can help me ?