[NA]Help: "Unable to perform operation: Unable to connect to server"

Bug Report Section Launcher, game client and connection issues
#1

I just installed the game through steam and I’m having problems logging in. Each time I try to login I receive the message (Unable to perform operation: Unable to connect to server). This problem has persisted after multiple downloads of the game from both steam and the game website. I have also tried turning off my Kaspersky, restarting my computer, running the client as administrator, and adding the ports needed to my router.

 

I run Win7x64 and have all updated drivers installed.

 

I would appreciate any and all help possible with this problem.

 

also I have Win firewall turned off.

#2

Hello
can you attach the logs which are located here: My Documents/My Games/Star Conflict/logs

Error

#3

attached game.log

[game.zip](< base_url >/applications/core/interface/file/attachment.php?id=5507)

#4

heres the whole log folder

[logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=5508)

#5

Ya some cant connect to the game atm.

 

I cannot connect thru Steam (even after restarting Steam) or by entering my email and password.

 

But they are working on it.  Hope they get it fixed soon, started playing last night.  Game looks good so far to me!

#6

Bumping because I still have this problem.

 

I have recently tried reinstalling my OS and doing some ipconfig commands.

#7

What is the Udp ports of the game? Because I have limited network and I need the Udp ports to run it.

#8

Same problem… Clearly there is a issue **SERVER SIDE** “TIME TO WAKE UP THE DEV TEAM IS SIBERIA” … before you guys lose to much face you should post to your website there is a problem so people don’t just cry and never try the game again. 

#9

please use the bug report pattern here

 

List of ports required for the game «Star Conflict»:
TCP 80, 443, 3800-3815
UDP 35000-36000

Launcher needs:
TCP 27022-27042, 6881, 8090

 

For connection related problems use the Connection Tester. You can find it in your Game folder. Star Conflict\con_tester

Using Steam? You can find it in the installation path of Steam. Mostly C:\Programms\Steam\steamapps\common\Star Conflict\con_tester