Monocrystal --> Enriched Monocrystal???

Hi.

Not sure if this falls under the “Module bug” section…

 

A while ago, Devs changed Monocrystal to Enriched Monocrystal.

There is also the blueprint for conversion to Enriched version.

 

However: not everyone got the blueprint.

 

As fas as I can tell, whether you get the blueprint or not is purely random.

Quite a few of my friends in the corporation, myself included, and several friends I know in real life do NOT have the blueprint.

 

It wasn’t until recently when the devs gave out 50 old monocrystal as participation reward for a survey form that the problem became very annoying.

 

Someone else on the forum just told me that it is supposed to be a free blueprint for everyone, but that doesn’t seem to be the case…

Hence, I moved it here to the bug report section.

Link to original post:

 

So… Please kindly give us a fix for the bug.

Thanks!

 

Attached please find the screenshots detailing the issue.

 

59292c30b23a7_QQ20170527152345.png.90823d63bcfa9fb9a68920c9e3285827.png

59292c43c65cd_QQ20170527152356.png.6678c841072433e9d48dbe5aa69376aa.png

Ja, es ist wunderbar.
 

If I remember correctly the solution to this is a support ticket. 

22 hours ago, Elusif said:

Ja, es ist wunderbar.
 

If I remember correctly the solution to this is a support ticket. 

Could you please tell me how to obtain this “Support Ticket”?

Thanks !

https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict

 

When logged in, at the top, “Submit a request” is the button you want. Nothing will be done about it until tomorrow probably.

22 hours ago, Elusif said:

https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict

 

When logged in, at the top, “Submit a request” is the button you want. Nothing will be done about it until tomorrow probably.

Thank you very much!