Missing Ship Shadows

Bug Report Section Graphics
1

  1. Description of the problem, what happened.

  2. What did you expected to happen.

  3. The conditions during the situation.

  4. Further details on the issue.

  5. Frequency of occurrence.

  6. Logs + screenshots or a video (Including a description of the issue, where to and how to reproduce it)

  7. If possible, the time when it happend. In this case we will be able to look more closely to the server logs. Also mention your time zone.

  8. Information on the configuration of your computer (DxDiag)

  9. The results of this program if the bug report is related to connection issues.

  10. If the complaint is related to Sector Conquest, it is necessary to specify the location and time + timezone of the happening.

 

 

 

  1. Upon switching combat slots in the hangar (clicking on them repeatedly), suddenly ship shadows are missing.

  2. I expected the shadow to be shown

  3. No unusual conditions

  5. Every day

  6. Screens underneath

  7. Logs not necessary I hope

  8. Win8.1, newest Dx

 

 

post-236314-0-59508900-1424631963.jpg

 

post-236314-0-69008100-1424631964.jpg

2

funky, it’s not your shadow that’s missing rather than the light source above your ship. there’s a lack of overall brightness in the second screencap

3

But a second later, when I reswitched, the shadow was back. Even when the lighting didn’t change.

 

Edit: I see what you mean now. But it is still a bug, no? If the light source doesn’t activate upon switching to that combat slot.

4

We know about this bug, his ID is 0049530.

We can not reproduce it.

How to repeat the bug?

5

Hello, sorry for my late response. I had the flu and was mostly in bed :confused:

 

I will make a video today or tomorrow, which shows how to reproduce it on my machine.

6

Hello, sorry for my late response. I had the flu and was mostly in bed :confused:

 

I will make a video today or tomorrow, which shows how to reproduce it on my machine.

Please, will remember about logs!

7

This should be the logs of the session where I made the video you got before.

 

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=8801)[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=8802)

8

Very well, but how to repeat the bug?

9

My graphic settings:

 

http://prntscr.com/6c4hz5

http://prntscr.com/6c4i5d

 

The video sent privately.

10

i have repeated the bug. when looking at ships form the front, switching to the right makes the lights go off, switching to the left makes the lights come on

11

i have repeated the bug. when looking at ships form the front, switching to the right makes the lights go off, switching to the left makes the lights come on

Please, give us more information about your PC, OS, game settings, video mode

12

Please, give us more information about your PC, OS, game settings, video mode

will do, i’ll post a video also. I’ll do this when i get some spare time as my morning is rapidly disappearing

 

but to start with, have a DxDiag

 

 

[DxDiag.txt](< base_url >/applications/core/interface/file/attachment.php?id=8808)