Massive packet loss on the European servers with an increased ping!

Bug Report Section Launcher, game client and connection issues
1

Bug report:

 

 

What happened?

Major packet losses (30-40% shown in-game) on any European servers with 40-50% increased ping overall.

 

Normal ping otherwise: 36-48 on all European servers

Packet loss otherwise: 0% detected by in-game

 

 

Screenshot: (Only the EU servers are being affected by this.)

0zKEB6v.png

 

 

Logs:

[2018.07.13 11.54.00.zip](< base_url >/applications/core/interface/file/attachment.php?id=17294)

 

 

Packet loss logs: I ran the tool PacketLoss_Trapper.

uAUlB71.png

2

I hope that you did not downgrade the servers during scheduled maintenance a few days ago.

3

use WinMTR fo trace

read more there 

 

4

10 minutes ago, Skula1975 said:

use WinMTR fo trace

read more there 

 

Okay. However, the issue suddenly disappeared. It all returned to normal now.

5

No matter what server I choose, my ping is not lower than 81. ![:wacko:](<fileStore.core_Emoticons>/emoticons/wacko.gif “:wacko:”) Maybe it is my provider. I am going to invite my friend with his laptop this weekend, and we will see if the problem is my Ethernet card.
PS it started about half-ayear or one year ago. before this the ping was about 31. It was almost perfect.