Lost connection to server Reason: Failed to connect

Hello. I have a problem with launching the game.

 

Every time i get on the login screen and write down my login and password and click Login, after a while i get the message as in the topic title. 

Please tell me which logs I should give you so you can tell me whats wrong. Thanks!

no logs, no bug. also, screenshots would help.

 

computer OS and spec may help

 

also, fill out a full bug report, as exemplified here [http://forum.star-conflict.com/index.php?/topic/25328-how-to-create-bug-reports/](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/)

 

further, run the conntester application in the game folder and post the results generated as a .txt file in here

 

route (windows)- C:\Program Files (x86)\Star Conflict\con_tester\ConnectionTester.exe

 

logs can be found in documents\my games\star conflict\logs(bottom of list)

Please create a [full](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/) bug report.

Ok, sorry for my previous post and thanks for replying so fast.

 

After clicking the Login button I get a window saying “Lost connection to server Reason: Failed to connect”

I’m sure the login and password is correct, 100%.

I’m using W7 64bit, Intel i5 4670k, GTX 770 and 8GB RAM.

It is possible that the reason for this is that I live in a dorm (university) and connect to it’s internet, which previously blocked me from things, i. e. I can’t play any mobile games that require internet connection. So I guess the internet here may have some more restrictions. However I am able to play WoT, WoWP or LoL here, so I’m not really sure what is the problem exactly.

The problem occures ever since I first started the game.

Couldn’t attach the .rar I made, so every log is attached on it’s own.

 

[conntest.log](< base_url >/applications/core/interface/file/attachment.php?id=8746)

[chat.log](< base_url >/applications/core/interface/file/attachment.php?id=8747)

[combat.log](< base_url >/applications/core/interface/file/attachment.php?id=8748)

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=8749)

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=8750)

it would appear the conntester was able to see the servers. I see only one server that has timed out here.

 

Try war thunder, they’re by the same overall company. If war thunder works and this doesn’t, the problem may lie with your dorm’s IS

 

your game log also shows the server status to be 1, which I assume to be online, but it cannot seem to connect to something. I am no expert and I do not know how the SC server system is structured but I have an understanding of what it is saying

try to temporary disable firewall and antivirus software. They are may be a cause

also check with  [this post](< base_url >/index.php?/topic/18457-required-ports/)

try to temporary disable firewall and antivirus software. They are may be a cause

also check with  [this post](< base_url >/index.php?/topic/18457-required-ports/)

checking ports are unblocked/forwarded won’t help as he doesn’t have access to the router, just access through it

 

I also wouldn’t disable antivirus in a dorm wifi, who knows who’s waiting to shove tasty trojans into your PC :004j:

if disabling firewall/antivir didnt help, please type in the chat window the command

/netlog 2

(note - there is a  ‘/’ symbol before command)

try to connect, and after the error appears, exit the game and resend the logs