Lost +3% Synergy on T3 Beam Cannon After Upgrading To Orange

I bought the golden T3 Beam Cannon along with the Valor but after crafting the Beam Cannon into a orange Mk.V Beam Cannon I lost the +3% synergy bonus from kills making it just a normal Beam Cannon aka a huge waste of money.

 

Video of crafting:

I bought the golden T3 Beam Cannon along with the Valor but after crafting the Beam Cannon into a orange Mk.V Beam Cannon I lost the +3% synergy bonus from kills making it just a normal Beam Cannon aka a huge waste of money.

 

Video of crafting:

 

 

Same thing happened to me with the t3 assault rail gun, lost the +3% syn going to orange :frowning:

Apparently this is a known bug, and the devs plan on fixing it, but no guarantees on retroactively giving you the synergy bonus back.

This issue is well known. I preserved the weapon. However it’s not yet clear, if developers will fix this issue or leave it as it is, but they are aware of it.

Most likely you will have to write to support, if you could get your synergy bonus back and only then, if and after they decide to fix this bug.

So it’s good that I was too lazy to gather 30 crystals  :006j:

Good to know. I was going to upgrade +3% weapon to Mk.5. I’, glad I did not do it

No chance of getting the gold standards back either I suppose.

I would open a case with support for not getting what you had paid for. Then they have 2 choices. One would be the obvious one, to give the synergy bonus back.

Or two since your not getting the part you paid for, would be for support to credit your standards back. That would actually be easier it would seem in this case.

Good luck.

it should not be a hard thing for any database guy to create a query of all those who bought those packages and crafted it to mk5 (if they own an mk5 and dont have the golden gun anymore…) - to give them the bonuses back, even if the trace of those items is lost, so in this case i hope they fix it with reimbursing those who had to endure this bug.

The patch notes said this was fixed. I’m kinda curious as to if it really was or not.