i need help(conection lost reson :network error )

Bug Report Section Launcher, game client and connection issues
#1

i closed all firewall and all antiviraus but nothing happend 

 

 

 

i test the connection with (connection tester)  but it give me error 

 

 

 

need help please

[conntest.log](< base_url >/applications/core/interface/file/attachment.php?id=10007)

#2

Please do not create multiple threats.