It apears the servers are outdated or are unable to make a clean connection, as I had this happen recently… a ping of over 500 on a US/NA server, with constant packetloss.
I can tell it is server lag as my router is doing perfectly fine, while logging in the message “server under heavy load, your place in que: 1” shows up for 30 seconds before logging in.
screeenshots and logs attached*
*I can’t attach the combat log.
[game.log](< base_url >/applications/core/interface/file/attachment.php?id=9544)
[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=9546)
[chat.log](< base_url >/applications/core/interface/file/attachment.php?id=9547)