1. Description of the problem, what happened.
Game has been crashing a lot while playing, and especially since the Journey update. Sometimes I can play longer than others, but ultimately my game will decide to crash when I’m in the middle of a battle, and I try to get back in but it’s too laggy. However, it doesn’t actually matter what I’m doing in the game, the game will crash the same way no matter what, I could even being doing PvP or on an Open Space assignment. So the issue probably doesn’t have to do with gamemodes.
2. What did you expected to happen?
I expected my game not to crash.
3. The conditions during the situation?
Normal, always is when this happens…
4. Further details on the issue?
5. Frequency of occurrence?
Pretty much every time I play the game now.
6. Logs + [screenshots](< base_url >/index.php?/topic/18799-how-to-takepost-screenshots/) or a video (Including a description of the issue, where to and how to reproduce it)
(Log is attached to post)
7. If possible, the time when it happened. In this case we will be able to look more closely to the server logs. Also mention your time zone.
It’s when I’m always playing the game, different times throughout the day. I’d like to say I think I live in CMT.
8. Information on the configuration of your computer (DxDiag)
(Doing this from the about section cause I’m on Mac…)
iMac 2011
Processor: 2.5 GHz Intel Core i5
Memory: 4 GB 1333 MHz DDR3
Graphics: AMD Radeon HD 6750M 512 MB
Serial Number: C02GQVWADHJF
Software: macOS High Sierra version 10.13.4
9. The results of this [program](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/) if the bug report is related to connection issues.
10. If the complaint is related to Sector Conquest, it is necessary to specify the location and time + timezone of the happening.
I also noticed in the log it says the game crashed cause I’m out of memory. Being on a Mac, how would I apply more RAM/memory to my game if that is to resolve this?
Note: I have tried running the game with and without Steam.
[game.log](< base_url >/applications/core/interface/file/attachment.php?id=17056)