game client CTD and Freeze during battles

1.Describe the bug in a few words/sentences.

As the title says, during battles (I only play PVE) ,the game just crash to desktop and sometimes everything freezes then I had no choice but reboot my pc

 

2.Why do you think this is a bug.

Because I think its the 1.1.8 update and before that, everything seems just fine

 

3.How often does this bug occur.

It appears to be random but there is a 99% chance that game client crashes at the first game of the day

 

4.What was your last action/How to reproduce the bug.

If its a CTD, the CrashReporter show up then I click send report,

if not, it means everything freeze then I have to reboot my pc

/

I dont know, play some PVE?

 

5.Your system specs + Operating system as DX Diag.

[DxDiag.txt](< base_url >/applications/core/interface/file/attachment.php?id=9707)

 

6.Log files + Exceptions

[logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=9708)

[Exceptions.zip](< base_url >/applications/core/interface/file/attachment.php?id=9706)

This is kinda weird, maybe your hardware did actually come up with the issue, it’s a really old computer and old operating system, still crashs shouldn’t be the case.

0054966

0054966

 

hmm… what?

 

 

 

 

This is kinda weird, maybe your hardware did actually come up with the issue, it’s a really old computer and old operating system, still crashs shouldn’t be the case.

 

yeah, its an old cpu but I updated the power supply and vga card(R7 265) about a few months ago, cost me $170 USD

 

and it meets the system Requirements for this game

 

 

System Requirements For PC

 

Minimum:

  • OS: Windows XP
  • Processor: 2.0 GHz, Intel Pentium 4 / AMD Athlon II
  • Memory: 1 GB
  • Video Card: 512 MB, NVidia / AMD Radeon / Intel (HD 3000, HD 4000) with support for Pixel Shader 3.0 (AMD Radeon X1000 not supported)
  • Hard Drive: 5 GB

Recommended:

  • OS: Windows 7/8
  • Processor: 2.3 GHz, Intel Core 2 Duo / AMD
  • Memory: 2 GB
  • Video Card: 1024 MB, NVidia GeForce 650 / AMD Radeon HD 5750
  • Hard Drive: 5 GB

hmm… what?

A ticket for the bug has been created and we will work on a fix.

A ticket for the bug has been created and we will work on a fix.

 

 

oh its really great to hear that, thank you very much! :012j:

well,  I am still having the same problem in patch 1.1.9…

 

[DeviceCaps.log](< base_url >/applications/core/interface/file/attachment.php?id=9744)

[user_config.xml](< base_url >/applications/core/interface/file/attachment.php?id=9745)

[log.zip](< base_url >/applications/core/interface/file/attachment.php?id=9746)

[Exception.zip](< base_url >/applications/core/interface/file/attachment.php?id=9747)

 

the game now is totally unplayable,

I suppose the new 1.2 patch didn’t fix this bug… ( the priority of this bug?  low?? medium ??)

 

play pve -> crash and freeze,

play open space-> crash and freeze,

stay in hanger and look up equipments -> freeze

 

Am I the only person having this issue? (XP system)

 

Any good suggestions?

I dont know if this help, its a tool that find something wrong with the program.

 

here is my log

[Hang report.txt](< base_url >/applications/core/interface/file/attachment.php?id=9860)