Frequent game crashes since Journey update

TheDerpNukem · April 27, 2018, 8:08am

Game crashing excessively since the journey update.
To be able to play the game in a stable game environment.
Loading into battles, rejoining battles, deploying trap mine, gravitational lense activation and more that haven’t been noted due to the randomness of the crashes.
Since the Journey update Star Conflict has been crashing excessively, often during battle but sometimes immediately upon loading into battle.
Completely random. Sometimes 6 times in a few hours, sometimes none at all in a day.
Logs of most recent crash attached. Will be adding more from future crashes.
Game.net.log last entry from crash instance logs indicates 17:48:19.821. Timezone is +10 AEST.
Attached.
Unrelated.
Unrelated.

[Exception logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=16784)

[Exception logs 2.zip](< base_url >/applications/core/interface/file/attachment.php?id=16785)

Exception logs 3.zip

1914000 · April 28, 2018, 5:34am

21 hours ago, TheDerpNukem said:

Game crashing excessively since the journey update.

Try to repair/reinstall game. Also, check your hdd.

TheDerpNukem · April 28, 2018, 7:16am

1 hour ago, Skula1975 said:

Try to repair/reinstall game. Also, check your hdd.

I’ll try reinstalling first up and then check hard drive after. I only really reported this as usually by the time I (successfully) rejoin a battle where I’ve crashed there are 4-5 others disconnected as well.

TheDerpNukem · May 1, 2018, 8:56am

UPDATE: Crashes seem to be a result of a memory leak. Just had a single PvP match crash me 4 times in a row whilst trying to reconnect and logs seem to say the same thing [@Skula1975](< base_url >/index.php?/profile/239039-skula1975/)

1914000 · May 11, 2018, 8:08am

0092302

35564876 · May 14, 2018, 10:33am

I can confirm that the game crashes excessively, I always submit logs, please fix this asap.

I will also try to reinstall though.

5173541 · May 14, 2018, 12:42pm

2 hours ago, daAresinger said:

I can confirm that the game crashes excessively, I always submit logs, please fix this asap.

I will also try to reinstall though.

Try to find your Stargem folder. It can be hidden, so select to show all hidden files and folders. Also, go to your Exception folder under My Games, Star Conflict.

If you can’t find any, use the Search option.

Post both zipped folders here. The data in there will enable them to locate your issue and improve response times on such matters.

So far, you provided nothing of value.

35564876 · May 19, 2018, 2:49pm

Allright here you go:

[ExceptionsInstallDirectory.zip](< base_url >/applications/core/interface/file/attachment.php?id=o_1cdsdruus1bekag1dt42ph1vkgb)

[exceptionsTargemFolder.zip](< base_url >/applications/core/interface/file/attachment.php?id=16978)

But let me just say how riddiculous it is to expect us to search through 50 folders to find the crash reports and put them in a forum that is as unorganized as this one.

Especially when there already is a semiautomated mechanic, built into the game that lets you send crashreports with a description of what happened leading up to the crashes.

Utilizing the forum this way and then putting demeaning bull in your signature like “No report - no bug” is nothing but a sign of utter unprofessionalism and proof that Targem/Gajin is not here to stay.

I sure hope that no other company makes the mistake of hiring the people in charge of responsible for this mess.

[ExceptionsInstallDirectory.zip](< base_url >/applications/core/interface/file/attachment.php?id=16977)

35814372 · May 19, 2018, 4:07pm

Oh, I was wondering why my game keept crashing in the best pvp matches…

So i don’t need to buy a new PC?

2165807 · May 20, 2018, 9:28am

17 hours ago, Flash0914 said:

Oh, I was wondering why my game keept crashing in the best pvp matches…

So i don’t need to buy a new PC?

Having a PC setup with which the game is not crashing is more the exception then the norm (but it is possible).

35564876 · May 21, 2018, 8:29am

23 hours ago, John161 said:

Having a PC setup with which the game is not crashing is more the exception then the norm (but it is possible).

yea with 64 gigs of ram ![;)](<fileStore.core_Emoticons>/emoticons/002.png “;)”)

17324559 · May 21, 2018, 8:31am

1 minute ago, daAresinger said:

yea with 64 gigs of ram ![;)](<fileStore.core_Emoticons>/emoticons/002.png “;)”)

Even that doesn’t prevent crashing.

2165807 · May 21, 2018, 12:45pm

4 hours ago, daAresinger said:

yea with 64 gigs of ram ![;)](<fileStore.core_Emoticons>/emoticons/002.png “;)”)

Nope won’t help. Your RAM is definitely not the reason that the game is crashing.

35564876 · May 22, 2018, 10:22pm

I guess so, but shouldn’t it reduce crashes if the problem is a memory leak?

2165807 · May 22, 2018, 10:28pm

3 minutes ago, daAresinger said:

I guess so, but shouldn’t it reduce crashes if the problem is a memory leak?

Nope. The game is a 32bit executable and therefore it can only address ~4Gb.

1914000 · May 23, 2018, 6:24am

double

5173541 · May 23, 2018, 7:50am

1 hour ago, Skula1975 said:

double

[@Skula1975](< base_url >/index.php?/profile/239039-skula1975/)

Do you plan to upgrade 32-bit executable (Game.exe) to support more than 4 GB of RAM, like 64-bit executable, or make it backwards compatible with both Operating Systems, x32, and x64?