FATAL GAME CRASH (Mac Shutdown/Freeze)

When playing Star Conflict, in ANY game mode, my computer will either FREEZE or CRASH RANDOMLY

Now let me explain something very important… when an application forces a computer to hard shutdown… that is the WORST possible thing…

 

Understand… in a Mac… the worst error is called a Kernel Panic. This will freeze state of computer, instructing you to shutdown and restart.

Looks like this (http://preview.tinyurl.com/y8blo645)

 

 

Now when a computer crashes WITHOUT WARNING! Then it is SO serious… the computer literally stopped working… the ones-and-zeros stopped flowing… INSTANTLY powering off system. Never… NEVER… have I ever seen a computer shutdown so quick.

That was crashing…

 

Other times it PERMANENTLY freezes… and yes… I have waited exactly 112 mins before giving up on it loading. So the ONLY way to get past it… is to force shutdown computer. The freeze is exactly as if the computer paused… however, things in the background keep working (music, etc…)

 

Now… this has happened SIX (6) times… THIS SESSION!!!

Understand… that means close to 20+ times TOTAL.… this has been worst…

Only have past 6 logs… will upload.

 

The point of this LONG paragraph is to stress the importance of FIXING IT!

Ok… if you are… THEN TELL US! TELL US! THERE IS NO ELSE TO BLAME BUT YOU FOR IT NOT BEING FIXED!!!

If you are working on it… great… PLEASE tell us of your progress.

 

  • REPRODUCING -

There have been some patterns that happen with it crashing.

  1. Usually using a missile… (IMPORTANT)

It seems to happen RIGHT before impact, about a ways away but not too far… limit of area debuff and close proximity area.

  1. Happens in lots of player filled areas.

there is no noticeable frame-rate drop though.

 

Now, I AM using an older Mac, BUT, no app, should EVER… EVER force shutdown before kernel panic… 

 

Now

  • SUGGESTIONS -
  1. Have mode where textures are even less… and yes that is possible.

  2. Remove fancy math… make the game less cpu intensive if possible.

  3. last but not least… FIX IT! lol

 

I sincerely appreciate the people who look at this… and the debs who have MADE such an amazing game… I would NEVER go to such lengths to fulfill one of these numerous bug reports if I did not believe in this game…

 

Make us proud. Do the right thing. Let us _ PLEASE PLAY THE GAME!!! _

 

Thank you for your time

-Spirin1224

 

 

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=15274)

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=15275)

59aa51c67a4f8_ComputerInfo.png.c75163bca5ab0c4bcad00c802c7c3c9c.png

[Logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=15277)

[System Crash Logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=15278)

0081735

On 9/5/2017 at 1:59 AM, Skula1975 said:

0081735

what does that mean?

 

bugnumber