Failed to launch into Open Space, iridium charged nonetheless

Hello:

 

1. Description of the problem, what happened.

 

I tried to launch into Open Space -twice- but I received a time-out error message and failed to launch.

Yet the game still charged the 2 iridium for each jump and I would like my iridium back, please (4 units).

 

2. What did you expected to happen.

 

I expected the game to jump me into the sector I was trying to jump to (Abandoned Outpost).

 

3. The conditions during the situation.

 

I was in the Station New Eden hangar, ready to launch in my Tyrant.

 

4. Further details on the issue.

 

I clicked OK on the dialogs that popped up (see screenshots), tried to launch again and it failed. That’s pretty much it.

 

5. Frequency of occurrence.

 

It happened twice in a row.

 

6. Logs + [screenshots:](< base_url >/index.php?/topic/18799-how-to-takepost-screenshots/)

 

All attached.

 

7. Time when it happened

 

16:48:11 CLST (Chile Summer Time).

 

8. Information on the configuration of your computer (DxDiag)

 

DxDiag attached.

 

That is all. When can I expect my iridium back, please?

Thanks!

 

 

screenshot-190405-164815.jpg.b5bfc50b1e7419f06e867b38e1316e4f.jpg

screenshot-190405-164829.jpg.ebafa88e017253b373e2c913f300c406.jpg

screenshot-190405-164840.jpg.48fe83dbc443f4b2529f52ce08d939d4.jpg

Logs and DxDiag.zip

Please read manual, check your connection using [WinMTR](< base_url >/applications/core/interface/file/attachment.php?id=18149) and post result