[F]Crash at login

Game updated normally to 0.9.0.34709

Now i keep crashing when i click the login button launching the targem crash reporter

Problem still exists can not login.

Had a complete reinstall but not a chance.

Didnt have this issue before 0.9.03

Here is the logs.

 

 

— Date: 2013-07-25 (Thu Jul 2013) GTB Daylight Time

 

23:50:13.760        | //////////////////////////////////////////////////////////////////////////////

23:50:13.760        | //

23:50:13.760        | // Build: StarConflict 0.9.0.34709 (Jul 25 2013 15:52:32)

23:50:13.760        | // params: -lang ENGLISH -nosteam

23:50:13.760        | //

23:50:13.760        | //////////////////////////////////////////////////////////////////////////////

23:50:13.760        | 

23:50:13.762        | Preloaded 1 SStrings

23:50:14.047        | Number of audio devices: 1

23:50:14.047        | Audio device 0: Speakers (High Definition Audio Device)

23:50:14.048        | Sound caps: OUTPUT_FORMAT_PCM8 OUTPUT_FORMAT_PCM16 OUTPUT_FORMAT_PCM24 OUTPUT_FORMAT_PCM32 OUTPUT_FORMAT_PCMFLOAT 

23:50:14.048        | Speaker mode: STEREO

23:50:14.048        | Speaker mode: STEREO

23:50:29.172 WARNING| ^1UiResourceManager::GetResourceHandleByNameInternal() - cannot find resource - empty resource name (resource type: “STRING”)

23:50:31.618        | Entity Defs hash CCBAC9B2. calculated in 0.98 sec

23:50:32.941        | BnRandCaller succeeded

23:50:36.079        | ReplayManager: stopping activity due to map change

23:50:36.128        | ====== starting level: ‘levels/mainmenu/mainmenu’  ======

23:50:39.914        | MasterServer_RequestServerStatus

23:50:39.968        | MasterServer_RequestServerVersion

23:50:39.968        | MasterServer_RequestNewsFeed

23:50:39.968        | MasterServer_RequestServerAddresess

23:50:40.219        | ====== level started:  ‘levels/mainmenu/mainmenu’ success ======

23:50:40.561 WARNING| frame 972 gameGlobals.frameTimeReal is too large (0.419136)

23:50:40.592 WARNING| frame 973 gameGlobals.frameTimeReal is too large (0.262386)

23:50:40.766 WARNING| frame 975 gameGlobals.frameTimeReal is too large (0.163617)

23:50:40.911        | MasterServer_OnServerStatus: status code 0, server status 1

23:50:40.911        | MasterServer_OnServerVersion: status code 0, version 0.9.0.34709, my version is 0.9.0.34709

23:50:40.911        | MasterServer_OnServerAddresess: status code 0

23:50:41.108        | MasterServer_OnNewsFeed: status code 0

23:51:26.880 WARNING| frame 2714 gameGlobals.frameTimeReal is too large (26.488426)

23:51:29.955        | MasterServerEndpoint: login as ‘XXXXXXXXXXXXXXXXX’

23:51:29.955        | MasterServerEndpoint: connecting to load balancer at 91.230.60.102:3801 [0]…

23:51:29.955        | Requesting web advert …

23:51:30.077        | MasterServerEndpoint: connected to load balancer 91.230.60.102:3801, awaiting shard address…

23:51:30.211        | Applying LB cvars…

23:51:30.211        | MasterServerEndpoint: received shard address (91.230.61.240:3802)

23:51:30.211        | MasterServerEndpoint: received chat server address (91.230.60.102:3815)

23:51:30.211        | Disconnecting from load balancer

23:51:30.219        | MasterServer_OnWebAdvertisement: status code 0

23:51:30.360        | MasterServerEndpoint: connected to shard 91.230.61.240:3802, awaiting auth request…

 

 

 

— Date: 2013-07-25 (Thu Jul 2013) GTB Daylight Time

 

23:51:29.955     NET| connecting to lb 91.230.60.102:3801 [0]

23:51:30.075     NET| connected to 1

23:51:30.211     NET| <–( op: SCMD_LB_CVARS, resp: 0 )

23:51:30.211     NET| <–( op: SCMD_ASSIGNED_SHARD, resp: 0 )

23:51:30.211     NET| disconnected with reason 0, m_sessionState 2

23:51:30.360     NET| connected to 100

 

Still no response ??

upload the log file please, so it can be forwarded, rather than cutting and pasting. Thanks!

http://www.filedropper.com/20130725235130

 

There it is.

The forum built in file upload wouldnt let me upload any known format known to man.

I had to use an external link.

New patch didnt solve the problem.

Still crashing when i click login.

 

How hard can it really for a support to clearify why my log shows disconnection !!!

 

23:51:30.211     NET| disconnected with reason 0, m_sessionState 2

 

This topic is open for 2 days and noone can answer the disconnection reason everytime i click login.

Even the log clearly states why !!!

Terrible customer support.

Uploading logs seems to work for others, check the more options and make sure the file is zipped before you attach it to your post.

Here are the logs once more…

[logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=6421)

Hey !

I have the same problem : I launch the game and… Big Badabum : CRAAASH.

Here are my logs, crash message and a part of my config (maybe it can help) :
 

EDIT (with DXDiag.txt) :
https://mega.co.nz/#!IIZFBRzT!CQzn_0oJwqbL1k7ds7_9hHzo2gEonOYAt4WbAoS4E4I

Oh, and I love star Conflit, thans to the team for this awesome game ! :slight_smile:

Any answer ? é.è

Please lovely (roxin’) team, I love you !

 

Aaaaaaaaaaaaaaaaaand… I wanna play ! :stuck_out_tongue:

Unfortunately, all I can do it make sure these topics have all the information needed in them for when those above me look at them. It will be looked at and resolved as soon as possible though. Thanks for your patience.

hi,me too,big crash any time after the 0.9.03 ,after login,after 5mn 10 any time the server was lose,lose connection…but no prob in my home…can you see why,please i have put ticket support but they never respond at my ticket posted,so i need a moderator for see my probleme please

hi,me too,big crash any time after the 0.9.03 ,after login,after 5mn 10 any time the server was lose,lose connection…but no prob in my home…can you see why,please i have put ticket support but they never respond at my ticket posted,so i need a moderator for see my probleme please

 

can you upload your logs? otherwise we cant find a solution.

Yeah, go Gentaei, upload your logs, the DXDiag and everything that clould help, please !

I sent a ticket about the issue on 25th to gaijin.

Including :

 

connection test logs.

Crash Logs

Dxdiagnostic

Memory Dump 

 

The replies i got are :

 

update drivers ( no fix )

open ports ( already open )

Reinstall ( already done like 5 times)

Shutdown all background applications. ( already tried )

 

Is this what you make up from all these logs ?

And are paid for ?

A 5 year old would make the exact same suggestions !!

 

The problem is not on my end what other proof do you need to see that your .9.3 version is buggy.

Revert back to 0.8 for 5 min and i will prove it by logging in …

I even logged in at 0.9.2 . 

Whatever you did from 0.9.2 to 0.9.3 is the reason .

 

If i havent got any friends still playing or didnt like the game i wouldnt even bother making these posts and would stay far away from this incompetent developers/support, greedy publishers as possible.

Hey !

 

I don’t know why, but it’s working now… xD

never played SC before

But i have same problem now…

always crash after press login button

 

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=6641)

[DxDiag.txt](< base_url >/applications/core/interface/file/attachment.php?id=6640)