Extreme lag after 1.1.6 upgrade

Bug Report Section Mac Version
#1

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=9506)

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=9507)

post-255332-0-08142900-1436356470.png

post-255332-0-76116400-1436356487.png

 

I discussed and document the issue with Julia from the Gaijin support website.

She requested to open this bug report, so I am summarising my dialog with her here to get you started:

 

SC_Kinzer

Monday at 19:58

I had a previous problem logged under the title ‘Frequent disconnects during triangulation’. 
At long last, the update 1.1.6 resolved that issue. Didn’t have a single disconnect since. 
Thank you very much! 
Unfortunately, there is now an unbearable lag in every game. No matter what game-mode, what time-of-day. 
The game is now utterly unplayable. 
Adjusting MTU on my MacBook Pro is not having any impact (my router is set to 1492 without an option to configure the MTU).

 

 

Julia

Yesterday at 13:22

Please, try to lower your graphics settings and the game resolution.

Check if the issue persists.

Also please make sure that videodrivers are up to date as outdated drivers may cause lags.

 

SC_Kinzer

Yesterday at 16:17

On Mac OS X the graphics driver is part of the operating system. You can only upgrade by upgrading to a newer version of the operating system. 
I am running the latest version. 
I tried adjusting the resolution and other parameters. 
Reducing resolution from 1440/900(highest) to 1024/768(lowest) had just a little effect. 
Reducing Graphics quality from ‘High’ to ‘Low’ had more effect. 
Most playable configuration is everything on the lowest setting. 
But: Looks xxxx, ships (interceptors/fighters) turn way too slowly. Dogfights impossible. 
But why would I want to play with those settings? Everything worked fine in 1.1.5 with everything on the highest settings (except for the frequent loss of the connection during triangulation).

 

Julia

Yesterday at 16:40

We need to gather additional information to investigate the issue.

Please, submit a full bug report on this section of the forum: [http://forum.star-conflict.com/index.php?/forum/213-bug-report-section/](< base_url >/index.php?/forum/213-bug-report-section/)

It will be forwarded to our QA team, so they will perform series of tests to reproduce the issue.

 

 

I am attaching here the same files as I submitted to Julia

 

Thanks and best regards

 

Oh…The ‘Choose Files’ button in ‘Attach Files’ is not working (Safari 8.0.7). I will try to post this topic and then attach the files

…

Ok, I was able to attach 4 files, but have trouble to upload the 5th file, which is about 5MB in size. 

‘add to post’ function ran for 15 minutes without terminating, so I canceled it.

Is there another way to upload it? (It’s a detailed Mac system report.)

#2

The update #1 for 1.1.6 came out yesterday.

Now the disconnects during triangulation are back (with slightly different message-texts).

 

The lag remains. What a mess!

#3

Info: [connection losses, high ping and related issues](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/)

#4

Dear skula1975,

 

had you actually read my post, you should have noticed I have a Mac!

All the instructions you referenced are Win.

 

Would you like to try again?

 

Thanks and best regards

#5

instuctions have been updated with respect to mac osx users.

   now they contain info how to run traceroute versus game server being suspected in network lags and all humanity problems

 

Note that info of how to parse out of the game.log the IP address to trace is given also in the first common paragraph 1.

 

 

and what concerning your game.log records

 

19:33:20.679  WARNING| frame 30598 gameGlobals.frameTimeReal is too large (0.113479)

19:33:20.775  WARNING| frame 30599 gameGlobals.frameTimeReal is too large (0.104140)

19:33:21.000  WARNING| frame 30601 gameGlobals.frameTimeReal is too large (0.113119)

19:33:21.102  WARNING| frame 30602 gameGlobals.frameTimeReal is too large (0.111586)

19:33:21.193  WARNING| frame 30603 gameGlobals.frameTimeReal is too large (0.102244)

19:33:21.407  WARNING| frame 30605 gameGlobals.frameTimeReal is too large (0.119494)

19:33:21.621  WARNING| frame 30607 gameGlobals.frameTimeReal is too large (0.118616)

19:33:21.835  WARNING| frame 30609 gameGlobals.frameTimeReal is too large (0.114265)

 

it is not the connection issues. Those are usually because of high system load. Could you provide your top output from Terminal window when those records gonna apearing again ?

#6

Thanks for the updated info.

 

I played a game with my graphics set to ‘high’ (used to work fine in 1.1.5).

 

The game.log is attached.

Then I did a trace route in terminal.

 

Hope this is what you asked for.

 

As for the high system load : I have an I7, which isn’t breaking a sweat with the game running (between 5 to 8% CPU load). GPU maybe, don’t know how to measure it separately.

 

I hope this is what you asked for. If not, please be more specific.

 

Best regards

 

PS: MTU still add 1492,because of my router (see above)

Also, I disconnected from game in the middle on purpose, totally unplayable.

post-255332-0-18275800-1437220180.png

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=9556)

#7

Any news? Devs?

#8

Thanks for the updated info.

 

I played a game with my graphics set to ‘high’ (used to work fine in 1.1.5).

 

The game.log is attached.

Then I did a trace route in terminal.

 

Hope this is what you asked for.

 

As for the high system load : I have an I7, which isn’t breaking a sweat with the game running (between 5 to 8% CPU load). GPU maybe, don’t know how to measure it separately.

 

I hope this is what you asked for. If not, please be more specific.

 

Best regards

 

PS: MTU still add 1492,because of my router (see above)

Also, I disconnected from game in the middle on purpose, totally unplayable.

 

Its not networking issues as you can see. Your connection to server is stable and fast.

Its is because of high system load. If not CPU, then GPU or something else that is a bottleneck for the game graphics.

note that It could be specific to starconflict only that behaves such a way on your system configuration (hardware + drivers + userland soft)