EU server/conenction issues

Bug Report Section Launcher, game client and connection issues
1

I am experiencing delay issues. This issue started today or yesterday, i am not completely sure.

 

Some speedtests to amsterdam where the server is located. The first test is to unrelated company. the second test is a test of the connection to softlayer, which runs the star conflict servers. See the difference?

 

4672330547.png

4672325427.png

 

[winmtr.txt](< base_url >/applications/core/interface/file/attachment.php?id=9845)

[pingplotter export.txt](< base_url >/applications/core/interface/file/attachment.php?id=9846)

[pingplotter.txt](< base_url >/applications/core/interface/file/attachment.php?id=9847)

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=9848)

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=9849)

2

[Info: connection losses, high ping and related issues](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/)

3

[Info: connection losses, high ping and related issues](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/)

 

…

I already provided logs which contain every information you need and you still post this?

 

I would be really annoyed if the issue persisted. Thankfully the issue has resolved itself. The link between Frankfurt and Softlayers servers in Amsterdam seems healthy now. This thread can be closed.

 

Target Name: 159.8.55.4-static.reverse.softlayer.com

         IP: 159.8.55.4

  Date/Time: 18.09.2015 11:28:52

 1    1 ms    1 ms    1 ms    1 ms  fritz.box [[XXX.XXX.XXX.XXX]

 2   18 ms   19 ms   18 ms   18 ms  [XXX.XXX.XXX.XXX]

 3   26 ms   21 ms   20 ms   19 ms  [87.190.177.86]

 4   21 ms   22 ms   21 ms   22 ms  [217.239.48.166]

 5   22 ms   23 ms   21 ms   21 ms  ffm-b12-link.telia.net [213.248.103.169]

 6   22 ms   23 ms   25 ms   23 ms  xe-1-0-1.bbr01.xn01.fra01.networklayer.com [80.239.160.70]

 7   35 ms   34 ms   37 ms   34 ms  ae7.bbr02.xn01.fra01.networklayer.com [50.97.18.219]

 8   28 ms   27 ms   27 ms   26 ms  ae1.bbr01.eq01.ams02.networklayer.com [50.97.18.216]

 9   26 ms   28 ms   26 ms   27 ms  ae5.dar01.sr01.ams01.networklayer.com [50.97.18.237]

10  N/A      27 ms   27 ms   27 ms  159.253.158.149-static.reverse.softlayer.com [159.253.158.149]

11   28 ms   28 ms   28 ms   29 ms  159.8.55.4-static.reverse.softlayer.com [159.8.55.4]

Ping statistics for 159.8.55.4-static.reverse.softlayer.com

Packets: Sent = 4, Received = 4, Lost = 0 (0,0%)

Round Trip Times: Minimum = 28ms, Maximum = 29ms, Average = 28ms