Critical game crash

Bug Report Section Launcher, game client and connection issues
#1
  1. The game crashed after joining a dreadnought battle, without any warning or error sign. When I tried to rejoin, it is stuck on the loading screen and won’t let me enter the hangar.

 

  1. I expected it not to crash and if it did, to be able to rejoin straight away.

 

  1. Just joined dreadnought game.

 

4. I am using the steam launcher, and cannot play the game anymore.

 

5. -

 

  1. Logs attached. Screenshots:

 

1jNS8JS.jpg

 

Mgyu3R0.jpg

 

  1. EU timezone, ~21:30 French time.

 

  1. DxDiag on request.

 

 

  1. Jericho timezone, sector I dunno because I can’t log in.

[combat.log](< base_url >/applications/core/interface/file/attachment.php?id=10107)

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=10108)

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=10109)

#2

Update: I can now log into the game again via Steam. I’m not sure what changed except that the Dreadnought match we were in finished.

#3

Update: I can now log into the game again via Steam. I’m not sure what changed except that the Dreadnought match we were in finished.

It happened to me as well. Solved with ALT+F4 and an incoming curse spell.

#4

May be it was single issue. Waiting for repeat.

At next time, please, zip and attach all logs folders

#5

Ok I’ll zip, but I only took out the chat log. What else do you want included next time it happens?