My friend can not login to the game. The game crashed when he click the ‘login’ button, then return to the windows desktop and get a notice that game was crashed. Please help us！
On 19.05.2018 at 1:18 PM, Endless_X said:
My friend
Please, invite your friend to this topic
i coming, what should i do? you need more information?
OK， but that log files i upload is his.
13 hours ago, Nyea said:
i coming, what should i do? you need more information?
Yes. Is issue continious now yet?
If yes, please, attach dxdiag
Attachment is my dxdiag info.
[DxDiag.zip](< base_url >/applications/core/interface/file/attachment.php?id=17017)
22 hours ago, Nyea said:
Attachment is my dxdiag info.
[DxDiag.zip](< base_url >/applications/core/interface/file/attachment.php?id=17017)
Your logs needed also
All his game logs and dump files are in the attachment ‘2018.05.19 15.47.44.zip’ which I attached on the top of this topic.
We can’t understand wat happend. Is the trouble repeat now?
Yes, the problem continues.
We did an experiment: set up a virtual machine and install the game. The game can start normally and enter the hangar screen.
However, virtual machines are not suitable for games. Huge heat, low-quality graphics, and poor game experience are unacceptable.
I hope that what I mentioned can help solve the problem.
We don’t support any VM
48 minutes ago, Skula1975 said:
We don’t support any VM
Nope, he said the game is working inside the vm BUT not on baremetal.