connection to chat server lost frequently

Hey there,

1: Describe the bug in a few words/sentences.
since the last update yesterday i frequently get the message “connection to chat server is lost” after I’m a few minutes ingame (usually during a fight but also in hangar without the game having focus). Only restarting the client helps but problem has appeared EACH time since yesterday (IIRC). Also seems I’m unable to write “emails” to other players then.

 

2: Why do you think this is a bug.
I think this is a bug because the message seem to indicate an error. And having no contact with teammates sucks (give/recive orders).

 

3: How often does this bug occur.

it seems each time i play. after a few minutes ingame.

 

4: What was your last action/How to reproduce the bug.

No special action. seems independent from my actions. Seems to happen after a certain time but not sure if the time is always the same.

 

6: Your system specs + Operating system as DX Diag.

Windows 7 Home 64-bit with latest updates
Intel Core i7 860
4 GB RAM
DX11 installed
AMD Radeon HD 7700 Series with 3 GB RAM
Dual Monitor Setup (DVI)
Location: Germany

 

7: Videos + Screenshots (Only if needed, but in most cases they are helpful)
screenshot-150807-140720_modified.jpg

 

8: Log files + Exceptions

Attaching files to this post does not seem to work for me so here is a dropbox link with the logs: https://dl.dropboxusercontent.com/u/44944089/SC_Logs_ChatserverConnectionLost.zip

 

ChatLog says:
09:58:41.860     CHAT| <          SYSTEM> Connection with chat-server is lost
09:58:41.860     CHAT| Disconnect form chat-server (reason 0)

game.net.log says:
09:58:41.860      NET| chat: OnDisconnect()
09:58:41.860      NET| chat: trying to reconnect (w/ 15 sec timeout)
09:58:41.860      NET| ProtoServer::OnPeerDisconnected: IP_HIDDEN_FOR_SECURITY

09:58:56.864      NET| chat: channel opened, waiting for connection
09:58:58.005      NET| ProtoServer::OnPeerDisconnected: IP_HIDDEN_FOR_SECURITY

so it seems the reconnect also fails but after gamestart it seems normal again. Prior to this last update I had just a couple of this in months playing. Now it happens each time i play it seems. Software/Hardware have not been changed so chances are it happens on your (server)side or a bug has been introduced with the clientpatch.

Why hide your info?

Gaijin has the best security on the Planet.

Okay, jokes aside.

 

I agree. I lost connection to server-chat very frequently now. I sent squad messages, private message and global chat messages, even in game during a battle. Nothing works. I also couldn’t view any chat, when I was in battle from global chat.

Bottom thing is, that the chat-box is not just interrupted, but broken as well!

Hey :wink:

 

I have a lot of disconnections like this since yesterday.

Connection with chat server is lost

It is a know issue. The solution is coming, though with ‘mid’ priority.

It is a know issue. The solution is coming, though with ‘mid’ priority.

 

This has got worse with the last patch, and should not be with “‘mid’ priority”.  It should be top priority as it is putting a halt to all communication in-game.

seems to be fixed now :slight_smile:

The update 1.1.8.1 activated Lamp mode again.

Still, I am glad that it’s back!