everytime in queue, from steam and for web, i already tryed dissable all the firewall even in the router to test and opened the ports… (sorry if i made some english mistakes)
[DxDiag.txt](< base_url >/applications/core/interface/file/attachment.php?id=6631)
[conntest.log](< base_url >/applications/core/interface/file/attachment.php?id=6632)
Please provide us with your log files
is not the conntest log i attach?
I’m having the same problem. I was able to play the game for about two hours after I first downloaded it, then I found I could no longer connect to a match. It happened shortly after I bought my first frigate. I’ve opened all the ports that were required, I’ve tried disabling the firewall altogether, I’ve tried with a different network address, and disabled Windows Defender. I continue to get the message “Connection lost. Reason: the client is unable to connect” when trying to get into any match and I’m getting to the point where I will just delete the game. I’m hoping someone here will be able to help. I’ve posted the conntest log below:
— Date: 2013-11-02 (Sat Nov 2013) Pacific Daylight Time
14:13:46.720 | //////////////////////////////////////////////////////////
14:13:46.720 | //
14:13:46.721 | // Connection Tester 0.9.9.40587 (Nov 1 2013 01:58:43)
14:13:46.721 | //
14:13:46.721 | //////////////////////////////////////////////////////////
14:13:46.721 |
14:13:46.722 | Preloaded 1 SStrings
14:13:46.726 CONSOLE| executing ‘connection_tester.cfg’
14:13:46.728 | There are total of 3 hosts to check
14:13:46.728 | ConnectionTester: new state ‘CTS_INITIALIZED’
14:13:46.728 | ConnectionTester: new state ‘CTS_RESOLVING’
14:13:46.732 | Resolving ‘main01av-ru.star-conflict.com’ …
14:13:46.827 | ‘main01av-ru.star-conflict.com’ is 91.230.60.102
14:13:46.827 | Resolving ‘node01av-ru.star-conflict.com’ …
14:13:46.902 | ‘node01av-ru.star-conflict.com’ is 91.230.61.156
14:13:46.902 | Resolving ‘node02av-ru.star-conflict.com’ …
14:13:47.000 | ‘node02av-ru.star-conflict.com’ is 91.230.61.172
14:13:47.000 | ConnectionTester: new state ‘CTS_PINGING’
14:13:47.000 ERROR| Pinger: Failed to create ICPM socket (err: 10013)
14:13:47.001 ERROR| Pinger: Failed to create ICPM socket (err: 10013)
14:13:47.001 ERROR| Pinger: Failed to create ICPM socket (err: 10013)
14:14:16.734 | Pinged for 30.0 seconds
14:14:16.735 | main01av-ru.star-conflict.com: packets: 0/0 ( 0% loss), avg: 0ms, min: 0ms, max: 0ms
14:14:16.735 | node01av-ru.star-conflict.com: packets: 0/0 ( 0% loss), avg: 0ms, min: 0ms, max: 0ms
14:14:16.735 | node02av-ru.star-conflict.com: packets: 0/0 ( 0% loss), avg: 0ms, min: 0ms, max: 0ms
14:14:16.735 | ConnectionTester: new state ‘CTS_UDP_TESTING’
14:14:23.650 | UdpTester(91.230.60.102|36000): Failed to connect
14:14:23.903 | UdpTester(91.230.61.156|36000): Failed to connect
14:14:24.000 | UdpTester(91.230.61.172|36000): Failed to connect
14:14:24.000 | UDP tester work time: 30.0 seconds
14:14:24.001 | UdpTester(91.230.60.102|36000): MTU size: 576
14:14:24.001 | UdpTester(91.230.60.102|36000): Ping: avg: -1ms, min: -1ms
14:14:24.002 | UdpTester(91.230.60.102|36000): Packets received by server: 0/0
14:14:24.002 | UdpTester(91.230.60.102|36000): Sizes of packets received from server (0):
14:14:24.002 | UdpTester(91.230.61.156|36000): MTU size: 576
14:14:24.002 | UdpTester(91.230.61.156|36000): Ping: avg: -1ms, min: -1ms
14:14:24.002 | UdpTester(91.230.61.156|36000): Packets received by server: 0/0
14:14:24.002 | UdpTester(91.230.61.156|36000): Sizes of packets received from server (0):
14:14:24.002 | UdpTester(91.230.61.172|36000): MTU size: 576
14:14:24.002 | UdpTester(91.230.61.172|36000): Ping: avg: -1ms, min: -1ms
14:14:24.003 | UdpTester(91.230.61.172|36000): Packets received by server: 0/0
14:14:24.003 | UdpTester(91.230.61.172|36000): Sizes of packets received from server (0):
14:14:24.003 | ConnectionTester: new state ‘CTS_FINNISHED’
14:14:24.010 | ConnectionTester::Shutdown