Client is unable to connect

Everytime i try to undock or join a server i get this message.

Is there a way to fix itpost-255329-0-51638400-1431092303.png

try [this](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/?p=316704)

I use OSX :frowning:

 

ok, try change the MTU by following this instructionsfor MAC

I changed my MTU to the max(1472) but i still get the same error message

 

try change it to 1460

Nope, if i had a better wifi connection would that make any difference

the problem (among others) could be in your wi-fi router configuration. If possible try to connect via another wi-fi network to exlude the case of your router and ISP problems.

 

to make this post more usefull we need your game logs.

 

type this command in chat window :

/netlog 2

 

then try to play map

 

after the error appears, [post your logs ](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/)

Here are the mentioned files altough i couldn’t find the DeviceCaps.log

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=9267)

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=9268)

[user_config.xml](< base_url >/applications/core/interface/file/attachment.php?id=9269)

Server seems to be down

Here are the mentioned files altough i couldn’t find the DeviceCaps.log

 

seems like you didnt issue /netlog 2 chat command before

also please follow (and switch) [to this discussion](< base_url >/index.php?/topic/27051-connection-problem/)- i gave there some more tips