can't buy GS from swiss steam acc

36402813 · January 15, 2016, 4:44pm

can’t buy GS from swiss steam account…
page just loads up empty…

See attached screenshot

EDIT: even with new patch it is still the case…

5173541 · January 15, 2016, 6:03pm

Please, re-verify Steam file integrity of Star Conflict.

How to do it:

Right click on your game in your Steam library
Select Properties/Local Files/Verify Integrity of Game Cache
Wait until process is 100% complete

If this fails, there is another option.

Based on your OS, you should remove your game completely.

Use CCleaner program to clean any left-overs or registry entries
Remove Star Conflict folder in My Documents/My Games (use Search function, if you cannot find it)
Remove Targem folder as well (use Search function)
Check in Steam folder, where your games are installed, if there are any left-overs

Reboot your computer

Reinstall and run the game again on Steam.

3rd option is that Steam Client itself is corrupted in some way, but I do not think, that this is the case.

36402813 · January 15, 2016, 8:03pm

Please, re-verify Steam file integrity of Star Conflict.

How to do it:

Right click on your game in your Steam library

Select Properties/Local Files/Verify Integrity of Game Cache

Wait until process is 100% complete

Did that still nothing…

i will now remove game

But couldn’t it just be that steam doesn’t support paying in swiss francs (swiss currency) for star conflict content ?

5173541 · January 15, 2016, 8:49pm

Did that still nothing…

i will now remove game

But couldn’t it just be that steam doesn’t support paying in swiss francs (swiss currency) for star conflict content ?

Contact Gaijin Support. They will answer you, but probably on Monday or Tuesday, if you send a ticket.

3121479 · January 15, 2016, 9:04pm

make sure your ingame steam over lay is enabled

36402813 · January 15, 2016, 9:07pm

it’s enabled… always was.

I’m installing the game on my laptop now.

If it still won’t work the fault is with steam and/or SC servers

3121479 · January 15, 2016, 9:11pm

:fed003:

I remember i have had this issue over a year ago, but It was fixed back then, sux if it came back

36402813 · January 15, 2016, 10:29pm

so even on my 2nd computer, the laptop… the same thing happens…

Ok

I Know it’s not your fault but i’m starting to seriously get pissed…
I made a support ticket, which told me to make a post on the forum.

Ok

I made the post and followed the tips and tricks you guys kindly recommended me… unfortunately without success

NOW…

the issue clearly is not with me or my hardware etc… so its either steam not allowing me to do a transaction with my local currency (swiss francs)
or the servers are not sending their packages. I remember how after one game suddenly the store did work but showed prices in us dollar! WTF?
Then it all went empty again.
So its clearly no longer my fault

3121479 · January 15, 2016, 10:43pm

Well, if you really need gold, there is a way to go about purchasing it from Gajin store, and not through steam

36402813 · January 15, 2016, 10:55pm

Well, if you really need gold, there is a way to go about purchasing it from Gajin store, and not through steam

I guess i’ll have to do that if this doesnt get solved… though i don’t know if i should entrust them with my credit card data.

Was gonna buy 20$ Worth of GS for the license sale… but i think it will wait

3121479 · January 15, 2016, 11:48pm

Well, best case scenario this arent gonna get fixed untill next week, it already weekend and devs have days off, so yeah.

There is paypal option to buy through gajin store

36402813 · January 18, 2016, 10:46pm

I still can’t buy GS over steam, other games work just fine… now something is weird with SC… and i hope one of the mods etc see this message

1914000 · January 19, 2016, 6:51am

[logs needed](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/)

36402813 · January 19, 2016, 8:57am

[logs needed](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/)

Will post them tonight when back from uni

36402813 · January 19, 2016, 4:51pm

[logs needed](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/)

Gamelog:

— Date: 2016-01-19 (Tue Jan 2016) W. Europe Standard Time UTC+01:00

17:47:20.100 | //////////////////////////////////////////////////////////////////////////////

17:47:20.100 | //

17:47:20.100 | // Build: StarConflict 1.3.1.81958 (Jan 15 2016 17:59:07)

17:47:20.100 | //

17:47:20.100 | //////////////////////////////////////////////////////////////////////////////

17:47:20.100 |

17:47:20.363 | Steam initialized appId 212070, userSteamID 1|1|59394e7, userName ‘B4Hell’

17:47:23.417 | Try to setup resolution 2560x1440 2560x1440 2

17:47:24.039 | Client language: ENGLISH

17:47:24.088 | Number of audio devices: 3

17:47:24.088 | Audio device 0: Speakers (Realtek High Definition Audio)

17:47:24.088 | Sound caps: OUTPUT_FORMAT_PCM8 OUTPUT_FORMAT_PCM16 OUTPUT_FORMAT_PCM24 OUTPUT_FORMAT_PCM32 OUTPUT_FORMAT_PCMFLOAT

17:47:24.088 | Speaker mode: STEREO

17:47:24.088 | Audio device 1: U28E590-4 (NVIDIA High Definition Audio)

17:47:24.089 | Sound caps: OUTPUT_FORMAT_PCM8 OUTPUT_FORMAT_PCM16 OUTPUT_FORMAT_PCM24 OUTPUT_FORMAT_PCM32 OUTPUT_FORMAT_PCMFLOAT

17:47:24.089 | Speaker mode: STEREO

17:47:24.089 | Audio device 2: Realtek Digital Output (Realtek High Definition Audio)

17:47:24.089 | Sound caps: OUTPUT_FORMAT_PCM8 OUTPUT_FORMAT_PCM16 OUTPUT_FORMAT_PCM24 OUTPUT_FORMAT_PCM32 OUTPUT_FORMAT_PCMFLOAT

17:47:24.089 | Speaker mode: STEREO

17:47:24.089 | Number of recording audio devices: 1

17:47:24.089 | Recording audio device 0: Microphone (Realtek High Definition Audio)

17:47:24.089 | Speaker mode: STEREO

17:47:26.828 | Environment setting ‘default’ loaded

17:47:26.843 | Entity Defs hash C14E37ED. calculated in 1.10 ms

17:47:27.875 | BnRandCaller succeeded

17:47:27.883 | ReplayManager: stopping activity due to map change

17:47:27.917 | ====== starting level: ‘levels/mainmenu/mainmenu’ ======

17:47:27.966 | Environment setting ‘mainmenu’ loaded

17:47:29.346 | MasterServer_RequestServerStatus

17:47:29.346 | MasterServer_RequestServerVersion

17:47:29.346 | MasterServer_RequestNewsFeed

17:47:29.346 | MasterServer_RequestServerAddresess

17:47:29.347 | Requesting web advert …

17:47:29.360 | ====== level started: ‘levels/mainmenu/mainmenu’ success ======

17:47:29.560 | MasterServer_OnServerStatus: status code 0, server status 1

17:47:29.560 | MasterServer_OnServerVersion: status code 0, version 1.3.1.81958, my version is 1.3.1.81958

17:47:29.560 | MasterServer_OnServerAddresess: status code 0

17:47:29.561 | MasterServer_OnWebAdvertisement: status code 0

17:47:29.561 | MasterServer_OnWebAdvertisement: loading image 0/0 from cache…

17:47:29.562 | MasterServer_OnWebAdvertImage: status code 0

17:47:29.575 | MasterServer_OnWebAdvertisement: loading image 0/1 from cache…

17:47:29.576 | MasterServer_OnWebAdvertImage: status code 0

17:47:29.577 | MasterServer_OnWebAdvertisement: loading image 1/0 from cache…

17:47:29.577 | MasterServer_OnWebAdvertImage: status code 0

17:47:29.584 | MasterServer_OnWebAdvertisement: loading image 1/1 from cache…

17:47:29.586 | MasterServer_OnWebAdvertImage: status code 0

17:47:29.586 | Finalizing WebAd image fetching.

17:47:29.777 | MasterServer_OnNewsFeed: status code 0

17:48:09.641 | MasterServerEndpoint: connecting to load balancer at 5.178.86.29:3801 [0]…

17:48:09.725 | MasterServerEndpoint: connected to load balancer 5.178.86.29:3801, awaiting shard address…

17:48:09.808 | Applying LB cvars…

17:48:09.809 | ‘mss_playerBoughtVesselAdCooldown’ ← ‘20.000’

17:48:09.809 | ‘clan_shipBuildHighRanks’ ← ‘10.000’

17:48:09.809 | ‘sv_dailyWinPvpExpRewardCf’ ← ‘2.000’

17:48:09.809 | ‘clan_shipPartsCanBuild’ ← ‘4.000’

17:48:09.809 | ‘event_halloween’ ← ‘0.000’

17:48:09.809 | ‘sv_dailyWinPveExpRewardCf’ ← ‘2.000’

17:48:09.809 | ‘quests_groupLoyaltyRate’ ← ‘1.000’

17:48:09.809 | ‘event_claws’ ← ‘0.000’

17:48:09.809 | ‘mss_playerBoughtVesselAdHiBrace’ ← ‘4.000’

17:48:09.809 | ‘clan_shipUpgradeCanBuild’ ← ‘2.000’

17:48:09.809 | ‘cl_showBiomorphsKilledCounter’ ← ‘0.000’

17:48:09.809 | ‘mss_playerBoughtVesselAdLoBrace’ ← ‘-4.000’

17:48:09.809 | MasterServerEndpoint: received shard address (5.178.86.28:3802)

17:48:09.809 | MasterServerEndpoint: received chat server address (5.178.86.26:3815)

17:48:09.809 | disconnected from masterServer with reason 0

17:48:09.809 | Disconnecting from load balancer

17:48:09.892 | MasterServerEndpoint: connected to shard 5.178.86.28:3802, awaiting auth request…

17:48:11.177 | MasterServerEndpoint: Successfully login to masterServer 5.178.86.28:3802, uid 001A39D5, nick B4Hell, spaceStationZoneId 3

17:48:11.317 | Profile ‘Nils’ saved successfully in ‘c:\users\nils\documents\my games\starconflict\profiles\0001.prfl’

17:48:11.321 WARNING| m_bufferizedUICalls delivery took 44.1 ms

17:48:11.322 | StoreSvc: received store hash, its b9a8e510

17:48:11.323 | StoreSvc: loading store cache

17:48:11.324 | StoreSvc: cache signature matches, loading the store from cache

17:48:11.324 | Game store size : 449.71094 Kb

17:48:11.329 | StoreSvc: loading base store took 4.8 ms, but there is a patch probs…

17:48:11.392 WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:RemoveClanTab()[ERROR]: self.clanChannel is nil.

17:48:11.401 WARNING| m_bufferizedUICalls delivery took 22.8 ms

17:48:11.410 | Store patch size : 0.52832 Kb

17:48:11.410 | Store patch was packed, unpacked size : 1.33203 Kb

17:48:11.410 | StoreSvc: proceeding to special values loading…

17:48:11.678 WARNING| m_bufferizedUICalls delivery took 15.8 ms

17:48:12.123 WARNING| m_bufferizedUICalls delivery took 25.5 ms

17:48:12.127 | ReplayManager: stopping activity due to map change

17:48:12.143 | Peak entities: 191

17:48:12.191 | ====== starting level: ‘levels\mainmenu\mm_jericho’ ======

17:48:12.264 | Environment setting ‘mm_jericho’ loaded

17:48:13.170 | ====== level started: ‘levels\mainmenu\mm_jericho’ success ======

17:48:13.192 | Profile ‘Nils’ saved successfully in ‘c:\users\nils\documents\my games\starconflict\profiles\0001.prfl’

17:48:13.326 WARNING| frame 2658 gameGlobals.frameTimeReal is too large (0.112630)

17:48:15.931 WARNING| m_bufferizedUICalls delivery took 20.3 ms

17:48:15.957 WARNING| m_bufferizedUICalls delivery took 23.5 ms

17:48:16.070 WARNING| m_bufferizedUICalls delivery took 9.8 ms

36402813 · January 19, 2016, 4:51pm

[logs needed](< base_url >/index.php?/topic/25328-how-to-create-bug-reports/)

Net logs:

— Date: 2016-01-19 (Tue Jan 2016) W. Europe Standard Time UTC+01:00

17:48:09.641 NET| connecting to lb 5.178.86.29:3801 [0]

17:48:09.725 NET| connected to 1

17:48:09.808 NET| <–( op: SCMD_LB_CVARS, resp: 0 )

17:48:09.809 NET| <–( op: SCMD_ASSIGNED_SHARD, resp: 0 )

17:48:09.809 NET| disconnected with reason 0, m_sessionState 2

17:48:09.892 NET| connected to 100

17:48:09.992 NET| <–( op: SCMD_AUTH_REQ, resp: 0 )

17:48:10.023 NET| -->( op: CCMD_AUTH_REQUEST, req: 1 )

17:48:11.177 NET| <–( op: SCMD_AUTH_ACK, resp: 0 )

17:48:11.177 NET| :req ( AC_SERVER_INFO )

17:48:11.178 NET| -->( op: CSCMD_ASYNC_REQ, req: 2 )

17:48:11.178 NET| chat: Connect() requested

17:48:11.178 NET| :req ( AC_WELCOME_MSG )

17:48:11.178 NET| -->( op: CSCMD_ASYNC_REQ, req: 3 )

17:48:11.178 NET| :req ( AC_MOTD )

17:48:11.178 NET| -->( op: CSCMD_ASYNC_REQ, req: 4 )

17:48:11.179 NET| chat: channel opened, waiting for connection

17:48:11.194 NET| -->( op: CCMD_STORE, req: 5 )

17:48:11.194 NET| :req ( AC_LOAD_INITIAL_PLAYER_DATA )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 6 )

17:48:11.195 NET| :req ( AC_MM_OPTIONS_LIST )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 7 )

17:48:11.195 NET| :req ( AC_CLAN_REQUEST_DESC )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 8 )

17:48:11.195 NET| :req ( AC_LOBBY_INFO )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 9 )

17:48:11.195 NET| :req ( AC_FRIENDS_SEND_REQUEST )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 10 )

17:48:11.195 NET| :req ( AC_UNIVERSE_COUNTERS )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 11 )

17:48:11.195 NET| :req ( AC_MAIL_GET )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 12 )

17:48:11.195 NET| :req ( AC_LEADERBOARD_GET_DESCS )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 13 )

17:48:11.195 NET| :req ( AC_TEACHING_LIST )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 14 )

17:48:11.195 NET| :req ( AC_SQUAD_INFO )

17:48:11.195 NET| -->( op: CSCMD_ASYNC_REQ, req: 15 )

17:48:11.195 NET| :req ( AC_LEAGUE_TEAM_INFO )

17:48:11.196 NET| -->( op: CSCMD_ASYNC_REQ, req: 16 )

17:48:11.196 NET| :req ( AC_QUESTS )

17:48:11.196 NET| -->( op: CSCMD_ASYNC_REQ, req: 17 )

17:48:11.196 NET| <–( op: SCMD_USER_PROFILE_NOTIFICATION, resp: 0 )

17:48:11.196 NET| :upn ( 0 ) uid 001A39D5

17:48:11.196 NET| response processing took 0.1 ms

17:48:11.243 NET| <–( op: SCMD_USER_PROFILE_NOTIFICATION, resp: 0 )

17:48:11.243 NET| :upn ( 0 ) uid 001A39D5

17:48:11.243 NET| response processing took 0.1 ms

17:48:11.260 NET| ProtoServer::OnPeerConnected: 5.178.86.26:3815, outbound: true

17:48:11.277 NET| <–( op: SCMD_NOTIFICATION, resp: 0 )

17:48:11.277 NET| :n 55

17:48:11.277 NET| response processing took 0.1 ms

17:48:11.277 NET| <–( op: CSCMD_ASYNC_REQ, resp: 2 )

17:48:11.277 NET| :resp ( AC_SERVER_INFO ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.277 NET| response processing took 0.1 ms

17:48:11.322 NET| <–( op: SCMD_STORE, resp: 5 )

17:48:11.322 NET| :store ( 0 )

17:48:11.329 NET| -->( op: CCMD_STORE, req: 18 )

17:48:11.329 NET| response processing took 6.5 ms

17:48:11.329 NET| <–( op: CSCMD_ASYNC_REQ, resp: 7 )

17:48:11.329 NET| :resp ( AC_MM_OPTIONS_LIST ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.329 NET| response processing took 0.0 ms

17:48:11.329 NET| <–( op: CSCMD_ASYNC_REQ, resp: 11 )

17:48:11.329 NET| :resp ( AC_UNIVERSE_COUNTERS ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.329 NET| response processing took 0.0 ms

17:48:11.329 NET| <–( op: CSCMD_ASYNC_REQ, resp: 3 )

17:48:11.329 NET| :resp ( AC_WELCOME_MSG ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.329 NET| response processing took 0.0 ms

17:48:11.329 NET| <–( op: CSCMD_ASYNC_REQ, resp: 4 )

17:48:11.329 NET| :resp ( AC_MOTD ) retCode = 4, param1 = 0, param2 = 0, u64param = 0

17:48:11.329 NET| response processing took 0.0 ms

17:48:11.329 NET| <–( op: CSCMD_ASYNC_REQ, resp: 0 )

17:48:11.329 NET| :resp ( AC_ACCOUNT_AURAS ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.329 NET| response processing took 0.0 ms

17:48:11.329 NET| <–( op: CSCMD_ASYNC_REQ, resp: 12 )

17:48:11.329 NET| :resp ( AC_MAIL_GET ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.329 NET| response processing took 0.0 ms

17:48:11.329 NET| ProtoServer::ProcessHandshake: 0.0.0.0:0->5.178.86.26:3815, 1 inbound, 1 outbound channels

17:48:11.341 NET| <–( op: CSCMD_ASYNC_REQ, resp: 15 )

17:48:11.341 NET| :resp ( AC_SQUAD_INFO ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.341 NET| response processing took 0.0 ms

17:48:11.358 NET| ProtoServer::ProcessClaimPeerID: Peer 5.178.86.26:3815 has a valid PeerID claim

17:48:11.376 NET| <–( op: CSCMD_ASYNC_REQ, resp: 13 )

17:48:11.377 NET| :resp ( AC_LEADERBOARD_GET_DESCS ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.377 NET| response processing took 1.0 ms

17:48:11.377 NET| <–( op: CSCMD_ASYNC_REQ, resp: 8 )

17:48:11.377 NET| :resp ( AC_CLAN_REQUEST_DESC ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.377 NET| response processing took 0.3 ms

17:48:11.378 NET| <–( op: CSCMD_ASYNC_REQ, resp: 10 )

17:48:11.378 NET| :resp ( AC_FRIENDS_SEND_REQUEST ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.378 NET| response processing took 0.0 ms

17:48:11.378 NET| <–( op: CSCMD_ASYNC_REQ, resp: 14 )

17:48:11.378 NET| :resp ( AC_TEACHING_LIST ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.378 NET| response processing took 0.0 ms

17:48:11.378 NET| <–( op: CSCMD_ASYNC_REQ, resp: 9 )

17:48:11.378 NET| :resp ( AC_LOBBY_INFO ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.378 NET| response processing took 0.0 ms

17:48:11.378 NET| <–( op: CSCMD_ASYNC_REQ, resp: 16 )

17:48:11.378 NET| :resp ( AC_LEAGUE_TEAM_INFO ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.378 NET| response processing took 0.0 ms

17:48:11.402 NET| 184/184 nicknames requested

17:48:11.402 NET| :req ( AC_GET_NICKNAMES )

17:48:11.402 NET| -->( op: CSCMD_ASYNC_REQ, req: 19 )

17:48:11.410 NET| <–( op: SCMD_STORE, resp: 18 )

17:48:11.410 NET| :store ( 2 )

17:48:11.410 NET| -->( op: CCMD_STORE, req: 20 )

17:48:11.410 NET| response processing took 0.2 ms

17:48:11.425 NET| ProtoServer::ProcessEnforcePeerID: Peer 5.178.86.26:3815 enforced PeerID 81.62.195.57:62465 on me

17:48:11.425 NET| chat: OnConnect(): sending authorization data

17:48:11.526 NET| <–( op: CSCMD_ASYNC_REQ, resp: 0 )

17:48:11.528 NET| :resp ( AC_PLAYER_INVENTORY ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.528 NET| response processing took 1.3 ms

17:48:11.576 NET| chat: server authorization: ok

17:48:11.610 NET| <–( op: CSCMD_ASYNC_REQ, resp: 0 )

17:48:11.611 NET| #0043204 AC_PLAYER_VESSELS isBattleVesselsRepaired = 1

17:48:11.611 NET| :resp ( AC_PLAYER_VESSELS ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.611 NET| response processing took 1.6 ms

17:48:11.611 NET| <–( op: CSCMD_ASYNC_REQ, resp: 0 )

17:48:11.611 NET| :resp ( AC_PLAYER_CREDITS ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.611 NET| response processing took 0.0 ms

17:48:11.611 NET| <–( op: CSCMD_ASYNC_REQ, resp: 0 )

17:48:11.611 NET| :resp ( AC_BATTLE_SLOTS ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.611 NET| response processing took 0.1 ms

17:48:11.611 NET| <–( op: CSCMD_ASYNC_REQ, resp: 0 )

17:48:11.611 NET| :resp ( AC_PREMIUM_INFO ) retCode = 0, param1 = 0, param2 = 0, u64param = 0

17:48:11.612 NET| response processing took 0.1 ms