Bug with the servers during dreadnought battle

1. Description of the problem, what happened.

 

We were in a dreadnought battle in an 8-man wing, and right in the middle of it, our whole wing got disconnected. (all 8 people, at exactly the same time) At the end of the round, we were both shown as “did not show up” (see screenshot) Another corp got the sector, but not the corp we were fighting, so we think they got disconnected also.

 

2. What did you expected to happen.

 

To not get disconnected in the middle of an important battle.

 

3. The conditions during the situation.

 

As above.

 

4. Further details on the issue.

 

 

5. Frequency of occurrence.

 

Once.

 

6. Logs + [screenshots](< base_url >/index.php?/topic/18799-how-to-takepost-screenshots/) or a video (Including a description of the issue, where to and how to reproduce it)

 

KbMwwk9.jpg

 

7. If possible, the time when it happend. In this case we will be able to look more closely to the server logs. Also mention your time zone.

 

11 pm french time.

 

8. Information on the configuration of your computer (DxDiag)

 

Not relevant.

 

9. The results of this [program](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/) if the bug report is related to connection issues.

 

It is not on client side, since all 8 people in our wing disconnected at the same time. It is on the server side. Or in the game.

 

10. If the complaint is related to Sector Conquest, it is necessary to specify the location and time + timezone of the happening.

 

Iridium haul, second round, 11 pm french time,

[combat.log](< base_url >/applications/core/interface/file/attachment.php?id=9915)

[game.log](< base_url >/applications/core/interface/file/attachment.php?id=9916)

[game.net.log](< base_url >/applications/core/interface/file/attachment.php?id=9917)

I played with another group, and during their battle, I created a screenshot from the tournament tree.

the first time when I checked the winner was not filled.
2min later, I saw the next on the tournament screen:

vimkoo.png

During I see this screen, both team was in game.

This can also happen in PvP.

Game ends, all players get disconnected and the game never existed. Happened 3 times to me so far.

This can also happen in PvP.

Game ends, all players get disconnected and the game never existed. Happened 3 times to me so far.

 

Logs? Could be useful to get as many examples together as possible. i haven’t experienced it in PVP yet. I’ll see this evening.

Logs? Could be useful to get as many examples together as possible. i haven’t experienced it in PVP yet. I’ll see this evening.

Next time i get the issue, i’ll post logs.

Next time i get the issue, i’ll post logs.

ok cool

try to repeat now

try to repeat now

 

If it happens again I will post here