BSOD while Star Conflict entered loading screen - Gaijin Launcher

Bug Report Section Launcher, game client and connection issues
#1

Bug report:

 

I encountered Blue Screen of Death (BSOD).

I ran Star Conflict Gaijin Launcher.

I saw a brief, black “Loading Screen”, which is normal.

Suddenly BSOD appeared and my computer rebooted.

 

I got all latest drivers and I had no such issues before.

 

I used WhoCrashed app to get info about the crash dump.

 

 

Details:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 18.1.2016 16:45:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\011816-22791-01.dmp
This was probably caused by the following module: atihdw76.sys (0xFFFFF88004F51850)
Bugcheck code: 0x50 (0xFFFFFA8009ADE000, 0x0, 0xFFFFF88004F51850, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\atihdw76.sys
product: AMD HD Audio Driver
company: Advanced Micro Devices
description: AMD High Definition Audio Function Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices PAGE_FAULT_IN_NONPAGED_AREA

On Mon 18.1.2016 16:45:38 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atihdw76.sys (AtihdW76+0x6850)
Bugcheck code: 0x50 (0xFFFFFA8009ADE000, 0x0, 0xFFFFF88004F51850, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\atihdw76.sys
product: AMD HD Audio Driver
company: Advanced Micro Devices
description: AMD High Definition Audio Function Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices PAGE_FAULT_IN_NONPAGED_AREA

 

Conclusion

2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

 

DxDiag:

 

Minidump crash file:

#2

15.200.1062.1004 which isn’t the newst version of your amd driver(AMD HD Audio Driver gets deliverd with your AMD Graphic Cards driver (you can find the newest version here: here)

 

Are you using your hdmi or dvi output of your graphic card also as sound output?

#3

15.200.1062.1004 which isn’t the newst version of your amd driver(AMD HD Audio Driver gets deliverd with your AMD Graphic Cards driver (you can find the newest version here: here)

 

Are you using your hdmi or dvi output of your graphic card also as sound output?

I do not think so. I still do not understand why Catalyst drivers wants to install ATI Sound driver, when I already have the ones for the motherboard.

#4

I do not think so. I still do not understand why Catalyst drivers wants to install ATI Sound driver, when I already have the ones for the motherboard.

Your graphic card’s digital sound output (hdmi / dvi) also needs drivers. When you don’t use your hdmi/dvi for soundouptu you can deinstall the AMD HD Audio Driver

#5

Your graphic card’s digital sound output (hdmi / dvi) also needs drivers. When you don’t use your hdmi/dvi for soundouptu you can deinstall the AMD HD Audio Driver

I actually didn’t know this. So, I have HDMI input, I guess.

Now I would need to uninstall these drivers and put only HDMI, or install HDMI on top of original ones?

From what I gathered, I only need HDMI, just to avoid driver issues, right, so I cannot have both?

#6

I actually didn’t know this. So, I have HDMI input, I guess.

Now I would need to uninstall these drivers and put only HDMI, or install HDMI on top of original ones?

From what I gathered, I only need HDMI, just to avoid driver issues, right, so I cannot have both?

Your graphic crads as different outputs hdmi/dvi/vga, coz of you statement i would expect you ahev your monitor conneced with hdmi.

Hdmi cables can transfer Sound AND Video, when you don’t use the sound “component” you should be able to deinstall the sound driver(I’m not sure if it is possible)

#7

We think that it is a trouble of your drivers/videocard only.