Bad Ping and Packet Loss from EU server and from US server

Bug Report Section Launcher, game client and connection issues
1

Describe the bug in a few words/sentences.

 

When entering an EU or US server, I get unusually high ping and packet loss. I live in the US.

 

Why do you think this is a bug.

 

Bad server quality is not acceptable.

 

How often does this bug occur.

 

Every game today on December 24, 2014.

 

What was your last action/How to reproduce the bug.

 

Starting a match.

 

Your system specs + Operating system as DX Diag.

 

OS: Windows 7 Home Premium 2009

Processor: Intel® Pentium® CPU G630T @ 2.30GHz

RAM: 4 GB

 

Videos + Screenshots (Only if needed, but in most cases they are helpful)

 

EU Server IP Address 5.153.37.200: 

376VgCW.png

 

HkZYFrv.png

 

US Server:

 

  1. Log files + Exceptions

EU Server:

18:34:09.009         | MasterServerSession: connect to dedicated server, session 9301126, at addr 5.153.37.200|35008

18:34:09.057         | client: start connecting to 5.153.37.200|35008…

18:34:10.442         | client: connected to 5.153.37.200|35008, setting up session…

18:34:12.041         | client: ADD_PLAYER 0 (Beliathan, 00074422) status 4 team 1

18:34:12.041         | client: ADD_PLAYER 1 (Klypto [], 000066C2) status 4 team 2

18:34:12.041         | client: ADD_PLAYER 2 (CipoteEspacial, 00091AC0) status 2 team 1

18:34:12.041         | client: ADD_PLAYER 3 (Dodokilleurs, 0016933A) status 4 team 2

18:34:12.041         | client: ADD_PLAYER 4 (Efefay [iGoDI], 00101C04) status 1 team 1

18:34:12.041         | client: ADD_PLAYER 5 (Kolloss [], 0008C37E) status 4 team 2

18:34:12.042         | client: server assigned id 4

18:34:12.042         | client: got level load message ‘s1347_livestation’

18:34:12.122         | ReplayManager: stopping activity due to map change

18:34:12.379         | ====== starting level: ‘levels\area2\s1347_livestation’ Control client ======

18:34:13.071         | Environment setting ‘s1347_livestation’ loaded

18:34:13.156         | client: send ready message

18:34:14.313         | client: ADD_PLAYER 0 (Beliathan, 00074422) status 4 team 1

18:34:14.313         | client: ADD_PLAYER 1 (Klypto [GArc], 000066C2) status 4 team 2

18:34:14.313         | client: ADD_PLAYER 2 (CipoteEspacial, 00091AC0) status 2 team 1

18:34:14.313         | client: ADD_PLAYER 3 (Dodokilleurs, 0016933A) status 4 team 2

18:34:14.313         | client: ADD_PLAYER 4 (Efefay [iGoDI], 00101C04) status 2 team 1

18:34:14.313         | client: ADD_PLAYER 5 (Kolloss [DRAC], 0008C37E) status 4 team 2

18:34:14.313         | client: ADD_PLAYER 4 (Efefay [iGoDI], 00101C04) status 4 team 1

18:34:14.348         | client: got init message (and 1st snapshot). ping 846

18:34:15.432         | ====== level started:  ‘levels\area2\s1347_livestation’ success ======

18:34:15.605  WARNING| frame 27124 gameGlobals.frameTimeReal is too large (0.104892)

18:34:15.983         | client: ADD_PLAYER 2 (CipoteEspacial, 00091AC0) status 4 team 1

18:34:16.315  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:16.316  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:16.323  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:16.324  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:26.860  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:26.861  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:26.873  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:26.875  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:29.177  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:29.178  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:29.191  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:29.192  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

18:34:40.833  WARNING| frame 27652 gameGlobals.frameTimeReal is too large (0.179581)

18:34:45.343  WARNING| frame 27711 gameGlobals.frameTimeReal is too large (0.102025)

18:34:46.082  WARNING| frame 27720 gameGlobals.frameTimeReal is too large (0.104410)

18:34:46.173  WARNING| frame 27721 gameGlobals.frameTimeReal is too large (0.103606)

18:34:52.687  WARNING| frame 27808 gameGlobals.frameTimeReal is too large (0.143171)

2

I will post US server information later.

 

US server no longer seems to be acting up. Before it had similar issues to the EU server.

3

I checked the logs, first thing I see is “Klypto [GArc]” :smiley:

 

Also, I have been having packet loss, and I almost never do.

4

We have a problem with high latency in the US datacenter.

Now we try to fix it.

5

Skula, I was receiving an average of about 380-390 ping with packet loss moving from 2% to the highest of 22% on a US server. Some of my new videos on the new weapons may show it.

Current the EU server mentioned above is averaging at 93 ping with very, very minute amounts of packet loss.

6

I rarely get any packet loss % on the Russian servers, but now I get 3% - 4%.

I think it’s the issue with overloaded servers.

Which probably means, the same ones, like the ones over a year ago.

Am I right or wrong?

7

This is getting extremely frustrating. Now I wish I had Russian servers more often then US or EU servers. At least I get a steady 300 ping there and a steady 2% packet loss!

Today I got no US servers and only EU and RU servers. When I got on EU servers I reached 8000 ping. No exaggeration. The F11 option lied to be and said I got 100 ping w/o packet loss on another occasion but yet I was rubberbanding, teleporting and wobbling like I had 1000 ping and 5% packet loss.

Come on! Improve your servers developers. Please!

8

This is getting extremely frustrating. Now I wish I had Russian servers more often then US or EU servers. At least I get a steady 300 ping there and a steady 2% packet loss!

Today I got no US servers and only EU and RU servers. When I got on EU servers I reached 8000 ping. No exaggeration. The F11 option lied to be and said I got 100 ping w/o packet loss on another occasion but yet I was rubberbanding, teleporting and wobbling like I had 1000 ping and 5% packet loss.

Come on! Improve your servers developers. Please!

Please attach more logs.

9

RU server from St. Petersburg i think. I got 50% packet loss then exited the match automatically. The Screenshots were taken right after i exited the match.

 

t36e1v9.png

 

YpU15nO.png

 

Logs: from the time i entered queue to the very end.

10:34:20.736         | MasterServerEndpoint: enter matchmaking queue with mmvalue 2507

10:34:26.028  WARNING| frame 17323 gameGlobals.frameTimeReal is too large (0.110395)

10:34:26.983  WARNING| frame 17334 gameGlobals.frameTimeReal is too large (0.112568)

10:34:54.008  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:34:54.027  WARNING| frame 17658 gameGlobals.frameTimeReal is too large (0.103511)

10:35:04.833  WARNING| frame 17786 gameGlobals.frameTimeReal is too large (0.155859)

10:35:04.981  WARNING| frame 17787 gameGlobals.frameTimeReal is too large (0.114789)

10:35:05.329  WARNING| frame 17791 gameGlobals.frameTimeReal is too large (0.120527)

10:35:05.809  WARNING| frame 17796 gameGlobals.frameTimeReal is too large (0.110110)

10:35:06.227  WARNING| frame 17801 gameGlobals.frameTimeReal is too large (0.102254)

10:36:10.744  WARNING| MasterServerEndpoint: leave matchmaking queue ( but will join the game soon )

10:36:13.462  WARNING| m_bufferizedUICalls delivery took 47.1 ms

10:36:14.006         | MasterServerSession: connect to dedicated server, session 9324783, at addr 91.230.61.14|35008

10:36:14.038         | client: start connecting to 91.230.61.14|35008…

10:36:14.587         | client: connected to 91.230.61.14|35008, setting up session…

10:36:15.171         | client: ADD_PLAYER 0 (Efefay [iGoDI], 00101C04) status 1 team 1

10:36:15.172         | client: ADD_PLAYER 1 (anyhylator [], 00153E37) status 6 team 2

10:36:15.172         | client: ADD_PLAYER 2 (Pascas [FDEF], 000BFDB5) status 2 team 1

10:36:15.172         | client: ADD_PLAYER 3 (serzik1977 [sL], 000B56DE) status 6 team 2

10:36:15.172         | client: ADD_PLAYER 4 (HawkHunter [R4ge], 000816B4) status 2 team 1

10:36:15.172         | client: ADD_PLAYER 5 (Specialist [], 000E3D10) status 6 team 2

10:36:15.172         | client: ADD_PLAYER 6 (DYX [], 000F09F4) status 6 team 1

10:36:15.172         | client: ADD_PLAYER 7 (TrueSky, 00068E63) status 2 team 2

10:36:15.172         | client: ADD_PLAYER 8 (NXShock [sINQ], 00164090) status 6 team 1

10:36:15.172         | client: ADD_PLAYER 9 (elwitsol, 00009964) status 6 team 2

10:36:15.172         | client: server assigned id 0

10:36:15.172         | client: got level load message ‘s1420_ceres3_northmsite’

10:36:15.254         | ReplayManager: stopping activity due to map change

10:36:15.430         | ====== starting level: ‘levels\area3\s1420_ceres3_northmsite’ Control client ======

10:36:17.876         | Environment setting ‘s1420_ceres3_northmsite’ loaded

10:36:18.178         | client: send ready message

10:36:18.384         | client: ADD_PLAYER 0 (Efefay [iGoDI], 00101C04) status 2 team 1

10:36:18.385         | client: ADD_PLAYER 1 (anyhylator [steel], 00153E37) status 2 team 2

10:36:18.385         | client: ADD_PLAYER 2 (Pascas [FDEF], 000BFDB5) status 2 team 1

10:36:18.385         | client: ADD_PLAYER 3 (serzik1977 [sL], 000B56DE) status 4 team 2

10:36:18.385         | client: ADD_PLAYER 4 (HawkHunter [R4ge], 000816B4) status 4 team 1

10:36:18.385         | client: ADD_PLAYER 5 (Specialist [AUT], 000E3D10) status 2 team 2

10:36:18.385         | client: ADD_PLAYER 6 (DYX [TZT], 000F09F4) status 2 team 1

10:36:18.385         | client: ADD_PLAYER 7 (TrueSky, 00068E63) status 4 team 2

10:36:18.386         | client: ADD_PLAYER 8 (NXShock [sINQ], 00164090) status 2 team 1

10:36:18.386         | client: ADD_PLAYER 9 (elwitsol, 00009964) status 2 team 2

10:36:18.386         | client: ADD_PLAYER 0 (Efefay [iGoDI], 00101C04) status 4 team 1

10:36:18.388         | client: got init message (and 1st snapshot). ping 153

10:36:19.556         | ====== level started:  ‘levels\area3\s1420_ceres3_northmsite’ success ======

10:36:19.556         | client: ADD_PLAYER 5 (Specialist [AUT], 000E3D10) status 4 team 2

10:36:19.556         | client: ADD_PLAYER 8 (NXShock [sINQ], 00164090) status 4 team 1

10:36:19.556         | client: ADD_PLAYER 1 (anyhylator [steel], 00153E37) status 4 team 2

10:36:19.556         | client: ADD_PLAYER 2 (Pascas [FDEF], 000BFDB5) status 4 team 1

10:36:20.228         | client: ADD_PLAYER 9 (elwitsol, 00009964) status 4 team 2

10:36:20.339         | client: ADD_PLAYER 6 (DYX [TZT], 000F09F4) status 4 team 1

10:36:21.805  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:36:21.806  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:36:21.807  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:36:21.810  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:36:21.810  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:36:21.811  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:36:29.804  WARNING| client: packet loss last second 6.1%

10:36:29.836  WARNING| client: packet loss last second 9.4%

10:36:29.971  WARNING| client: packet loss last second 7.9%

10:36:30.673  WARNING| client: packet loss last second 6.0%

10:36:30.702  WARNING| client: packet loss last second 7.9%

10:36:45.535  WARNING| frame 19398 gameGlobals.frameTimeReal is too large (0.229673)

10:36:46.948  WARNING| frame 19424 gameGlobals.frameTimeReal is too large (0.122534)

10:37:14.491  WARNING| frame 20030 gameGlobals.frameTimeReal is too large (0.110082)

10:37:14.638  WARNING| frame 20031 gameGlobals.frameTimeReal is too large (0.140474)

10:37:14.758  WARNING| frame 20032 gameGlobals.frameTimeReal is too large (0.149471)

10:37:14.837  WARNING| frame 20033 gameGlobals.frameTimeReal is too large (0.116373)

10:37:15.505  WARNING| frame 20045 gameGlobals.frameTimeReal is too large (0.117016)

10:37:25.773  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:25.774  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:25.774  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:25.785  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:25.786  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:25.787  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:28.410  WARNING| client: removing entity netId 348 but it doesn’t exist (def ‘SpellAuraEntity’)

10:37:29.944  WARNING| Client: received Entity sync notification #0 for entity with netId 358, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:37:30.845  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:30.846  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:30.846  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:30.852  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:30.852  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:30.853  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:33.142  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:33.143  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:33.143  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:33.153  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:33.153  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:33.154  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:34.548  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:34.550  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:37:36.972  WARNING| client: packet loss last second 13.8%

10:37:37.008  WARNING| client: packet loss last second 12.2%

10:37:37.042  WARNING| client: packet loss last second 13.8%

10:37:37.493  WARNING| client: packet loss last second 23.1%

10:37:37.705  WARNING| client: packet loss last second 25.0%

10:37:37.738  WARNING| client: packet loss last second 23.1%

10:37:37.876  WARNING| client: packet loss last second 16.1%

10:37:50.056  WARNING| Client: received Entity sync notification #0 for entity with netId 781, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:37:51.007  WARNING| Client: received Entity sync notification #0 for entity with netId 792, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:38:43.555  WARNING| Client: received Entity sync notification #0 for entity with netId 1859, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:38:47.975  WARNING| Client: received Entity sync notification #0 for entity with netId 2007, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:39:20.229  WARNING| frame 22719 gameGlobals.frameTimeReal is too large (0.103438)

10:39:29.009  WARNING| Client: received Entity sync notification #0 for entity with netId 2984, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:39:31.305  WARNING| client: removing entity netId 3022 but it doesn’t exist (def ‘SpellAuraEntity’)

10:39:52.342  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:52.343  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:52.344  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.374  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.375  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.375  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.379  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.379  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.380  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.384  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.385  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.385  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.389  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.390  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:39:53.390  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:09.973  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:09.974  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:09.975  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:09.988  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:09.988  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:09.989  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:11.107  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:11.107  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:11.108  WARNING| script (ui\scripts\work\gameobjects\chat.lua@0): UI.Chat:GetMsgColors()[ERROR]: cannot find colors for msgType ‘SYSTEM_WITH_NICKNAMES’

10:40:23.835  WARNING| Client: received Entity sync notification #3 for entity with netId 3549, but entity doesn’t exist(def ‘Projectile_SingularityCannon’)

10:40:53.174  WARNING| Client: received Entity sync notification #0 for entity with netId 4032, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:40:54.941  WARNING| client: snapshot loss rate 5.5%

10:40:56.039  WARNING| client: snapshot loss rate 6.3%

10:40:57.074  WARNING| client: snapshot loss rate 7.0%

10:40:57.873  WARNING| Client: received Entity sync notification #0 for entity with netId 4281, but entity doesn’t exist(def ‘SpellAuraEntity’)

10:40:58.089  WARNING| client: snapshot loss rate 7.8%

10:40:59.154  WARNING| client: snapshot loss rate 7.8%

10:41:00.188  WARNING| client: snapshot loss rate 7.0%

10:41:00.339  WARNING| client: removing entity netId 4373 but it doesn’t exist (def ‘SpellAuraEntity’)

10:41:01.289  WARNING| client: snapshot loss rate 6.3%

10:41:02.390  WARNING| client: snapshot loss rate 6.3%

10:41:03.424  WARNING| client: snapshot loss rate 6.3%

10:41:04.793  WARNING| client: snapshot loss rate 7.0%

10:41:05.873  WARNING| client: snapshot loss rate 7.8%

10:41:06.640  WARNING| client: snapshot loss rate 6.3%

10:41:07.741  WARNING| client: snapshot loss rate 6.3%

10:41:08.722  WARNING| client: snapshot loss rate 5.5%

10:41:09.907  WARNING| frame 25264 gameGlobals.frameTimeReal is too large (0.137429)

10:41:09.972  WARNING| frame 25265 gameGlobals.frameTimeReal is too large (0.121256)

10:41:11.537  WARNING| frame 25295 gameGlobals.frameTimeReal is too large (0.122312)

10:41:45.740  WARNING| client: packet loss last second 5.5%

10:41:45.956  WARNING| client: packet loss last second 7.2%

10:41:46.037  WARNING| client: packet loss last second 8.7%

10:41:46.092  WARNING| client: packet loss last second 10.2%

10:41:46.220  WARNING| client: packet loss last second 11.8%

10:41:46.406  WARNING| client: packet loss last second 13.8%

10:41:46.488  WARNING| client: packet loss last second 16.4%

10:41:46.575  WARNING| client: packet loss last second 17.4%

10:41:46.803  WARNING| client: packet loss last second 20.1%

10:41:46.889  WARNING| client: packet loss last second 21.5%

10:41:47.022  WARNING| client: packet loss last second 23.5%

10:41:47.106  WARNING| client: packet loss last second 24.9%

10:41:47.424  WARNING| client: packet loss last second 26.3%

10:41:47.609  WARNING| client: packet loss last second 27.3%

10:41:47.875  WARNING| client: packet loss last second 28.5%

10:41:48.219  WARNING| client: packet loss last second 27.0%

10:41:48.274  WARNING| client: packet loss last second 28.5%

10:41:48.402  WARNING| client: packet loss last second 29.8%

10:41:48.720  WARNING| client: packet loss last second 27.7%

10:41:48.768  WARNING| client: packet loss last second 28.9%

10:41:48.824  WARNING| client: packet loss last second 30.3%

10:41:48.901  WARNING| client: packet loss last second 31.4%

10:41:48.989  WARNING| client: packet loss last second 29.8%

10:41:49.034  WARNING| client: packet loss last second 31.1%

10:41:49.141  WARNING| client: packet loss last second 29.7%

10:41:49.387  WARNING| client: packet loss last second 31.2%

10:41:49.471  WARNING| client: packet loss last second 29.7%

10:41:49.639  WARNING| client: packet loss last second 28.7%

10:41:49.781  WARNING| client: packet loss last second 30.7%

10:41:49.856  WARNING| client: packet loss last second 32.7%

10:41:50.055  WARNING| client: packet loss last second 35.1%

10:41:50.292  WARNING| client: packet loss last second 36.9%

10:41:50.491  WARNING| client: packet loss last second 37.9%

10:41:50.641  WARNING| client: packet loss last second 39.3%

10:41:50.722  WARNING| client: packet loss last second 40.4%

10:41:50.788  WARNING| client: packet loss last second 39.3%

10:41:50.837  WARNING| client: packet loss last second 40.9%

10:41:50.907  WARNING| client: packet loss last second 39.8%

10:41:50.989  WARNING| client: packet loss last second 38.5%

10:41:51.023  WARNING| client: packet loss last second 39.6%

10:41:51.106  WARNING| client: packet loss last second 40.8%

10:41:51.144  WARNING| client: packet loss last second 39.2%

10:41:51.308  WARNING| client: packet loss last second 38.2%

10:41:51.538  WARNING| client: packet loss last second 36.8%

10:41:51.575  WARNING| client: packet loss last second 38.9%

10:41:51.736  WARNING| client: packet loss last second 37.9%

10:41:51.936  WARNING| client: packet loss last second 39.6%

10:41:52.108  WARNING| client: packet loss last second 41.7%

10:41:52.310  WARNING| client: packet loss last second 44.2%

10:41:52.405  WARNING| client: packet loss last second 45.8%

10:41:52.476  WARNING| client: packet loss last second 44.7%

10:41:52.570  WARNING| client: packet loss last second 47.0%

10:41:52.838  WARNING| client: packet loss last second 48.6%

10:41:52.972  WARNING| client: packet loss last second 47.2%

10:41:53.036  WARNING| client: packet loss last second 49.4%

10:41:53.140  WARNING| client: packet loss last second 48.1%

10:41:53.340  WARNING| client: packet loss last second 46.5%

10:41:53.375  WARNING| client: packet loss last second 47.8%

10:41:53.610  WARNING| client: packet loss last second 48.9%

10:41:53.839  WARNING| client: packet loss last second 47.5%

10:41:53.879  WARNING| client: packet loss last second 48.9%

10:41:54.006  WARNING| client: packet loss last second 50.6%

10:41:54.242  WARNING| client: packet loss last second 49.5%

10:41:54.375  WARNING| client: packet loss last second 50.8%

10:41:54.438  WARNING| client: packet loss last second 52.3%

10:41:54.459  WARNING| client: packet loss last second 51.1%

10:41:54.604  WARNING| client: packet loss last second 52.2%

10:41:54.671  WARNING| client: packet loss last second 51.1%

10:41:54.738         | client: avgPing 239.3/183.8; avgPacketLoss 1.0/5.7%; avgSnapshotLoss 1.7/1.6%

10:41:54.738         | client: disconnect from server 91.230.61.14|35008. DR_NETWORK_FAIL

10:41:54.738         | client: connection closed. DR_NETWORK_FAIL

10:41:54.738         | Network stats (bytes per second): avg pushed 529, max pushed 992, avg sent 1260, max sent 3149, avg received 3735, max received 7573

10:41:54.801         | ReplayManager: stopping activity due to map change

10:41:55.013         | ====== starting level: ‘levels\mainmenu\mm_empire’ Control ======

10:41:55.146         | Environment setting ‘mm_empire_christmas’ loaded

10:41:56.118         | ====== level started:  ‘levels\mainmenu\mm_empire’ success ======

10:41:56.365  WARNING| frame 26275 gameGlobals.frameTimeReal is too large (0.218229)

10:42:10.030  WARNING| frame 26535 gameGlobals.frameTimeReal is too large (0.143246)

 

10

Any official response?

11

Our hoster having temporarily problem with their uplink. 

12

Does hoster mean me or you? What does uplink mean?

 

 

 

Here is are some screenshots and logs. When I do CMD tests I get good results but as you can see from the game log i had packet loss of up to 18%. This is a US server. Why is this happening?

 

fYyYp5u.png

 

bDtLcvm.png

 

LOGS:

16:02:27.824         | MasterServerEndpoint: enter matchmaking queue with mmvalue 1292

16:02:31.686  WARNING| frame 900 gameGlobals.frameTimeReal is too large (0.118337)

16:02:32.585  WARNING| frame 911 gameGlobals.frameTimeReal is too large (0.102542)

16:02:33.725  WARNING| frame 924 gameGlobals.frameTimeReal is too large (0.118874)

16:02:36.621  WARNING| frame 958 gameGlobals.frameTimeReal is too large (0.109565)

16:02:39.450  WARNING| MasterServerEndpoint: leave matchmaking queue ( but will join the game soon )

16:02:44.712  WARNING| m_bufferizedUICalls delivery took 85.6 ms

16:02:45.041         | MasterServerSession: connect to dedicated server, session 9429958, at addr 198.11.236.68|35005

16:02:45.108         | client: start connecting to 198.11.236.68|35005…

16:02:45.315         | client: connected to 198.11.236.68|35005, setting up session…

16:02:45.908         | client: ADD_PLAYER 0 (blacknigth8383 [LuX], 000E8C12) status 6 team 1 group 1523283

16:02:45.908         | client: ADD_PLAYER 1 (Sachse [LuX], 001740C5) status 6 team 1 group 1523283

16:02:45.908         | client: ADD_PLAYER 2 (xwingmike, 00023B6C) status 2 team 2 group 1523243

16:02:45.908         | client: ADD_PLAYER 3 (Awiw, 0011F37E) status 2 team 1

16:02:45.908         | client: ADD_PLAYER 4 (ArtOfFire [], 00006DFB) status 6 team 2

16:02:45.908         | client: ADD_PLAYER 5 (Dvorkin [HawK], 0000E053) status 6 team 1

16:02:45.908         | client: ADD_PLAYER 6 (Efefay [iGoDI], 00101C04) status 1 team 2

16:02:45.908         | client: ADD_PLAYER 7 (Urujan [], 0016E0EF) status 2 team 2 group 1523243

16:02:45.908         | client: ADD_PLAYER 30 ((bot)Sophia, 00000000) status 4 team 1

16:02:45.908         | client: ADD_PLAYER 31 ((bot)Emily, 00000000) status 4 team 2

16:02:45.908         | client: server assigned id 6

16:02:45.908         | client: got level load message ‘s8256_thar_threshold’

16:02:45.991         | ReplayManager: stopping activity due to map change

16:02:46.130         | ====== starting level: ‘levels\area2\s8256_thar_threshold’ Control client ======

16:02:49.474         | Environment setting ‘s8256_thar_threshold’ loaded

16:02:49.993         | client: send ready message

16:02:50.090         | client: ADD_PLAYER 0 (blacknigth8383 [LuX], 000E8C12) status 4 team 1 group 1523283

16:02:50.091         | client: ADD_PLAYER 1 (Sachse [LuX], 001740C5) status 4 team 1 group 1523283

16:02:50.091         | client: ADD_PLAYER 2 (xwingmike, 00023B6C) status 4 team 2 group 1523243

16:02:50.091         | client: ADD_PLAYER 3 (Awiw, 0011F37E) status 4 team 1

16:02:50.091         | client: ADD_PLAYER 4 (ArtOfFire [RENG], 00006DFB) status 2 team 2

16:02:50.091         | client: ADD_PLAYER 5 (Dvorkin [HawK], 0000E053) status 4 team 1

16:02:50.091         | client: ADD_PLAYER 6 (Efefay [iGoDI], 00101C04) status 2 team 2

16:02:50.091         | client: ADD_PLAYER 7 (Urujan [PEACE], 0016E0EF) status 4 team 2 group 1523243

16:02:50.091         | client: ADD_PLAYER 30 ((bot)Sophia, 00000000) status 4 team 1

16:02:50.092         | client: ADD_PLAYER 31 ((bot)Emily, 00000000) status 4 team 2

16:02:50.092         | client: ADD_PLAYER 6 (Efefay [iGoDI], 00101C04) status 4 team 2

16:02:50.095         | client: got init message (and 1st snapshot). ping 80

16:02:50.095         | VoiceChat::InitSounds: creating raw sounds …

16:02:50.163         | VoiceChat::InitSounds: … done (0,0).

16:02:51.526         | ====== level started:  ‘levels\area2\s8256_thar_threshold’ success ======

16:02:51.526         | client: ADD_PLAYER 4 (ArtOfFire [RENG], 00006DFB) status 4 team 2

16:02:51.648  WARNING| frame 1174 gameGlobals.frameTimeReal is too large (0.169897)

16:03:15.027  WARNING| frame 1638 gameGlobals.frameTimeReal is too large (0.123899)

16:03:15.328  WARNING| frame 1640 gameGlobals.frameTimeReal is too large (0.246551)

16:03:17.526  WARNING| frame 1677 gameGlobals.frameTimeReal is too large (0.110485)

16:03:33.191  WARNING| frame 1965 gameGlobals.frameTimeReal is too large (0.219812)

16:03:52.844  WARNING| frame 2326 gameGlobals.frameTimeReal is too large (0.104177)

16:03:52.911  WARNING| frame 2327 gameGlobals.frameTimeReal is too large (0.113432)

16:03:53.875  WARNING| frame 2338 gameGlobals.frameTimeReal is too large (0.315006)

16:04:44.427  WARNING| Client: received Entity sync notification #3 for entity with netId 1186, but entity doesn’t exist(def ‘Projectile_SingularityCannon’)

16:04:52.094  WARNING| Client: received Entity sync notification #0 for entity with netId 1337, but entity doesn’t exist(def ‘SpellAuraEntity’)

16:05:16.363  WARNING| frame 3814 gameGlobals.frameTimeReal is too large (0.119627)

16:05:33.900  WARNING| client: loss more 5 snapshot in a row

16:06:02.064  WARNING| client: snapshot loss rate 5.5%

16:06:02.235  WARNING| client: packet loss last second 18.8%

16:06:02.263  WARNING| client: packet loss last second 17.6%

16:06:02.426  WARNING| client: packet loss last second 14.3%

16:06:02.461  WARNING| client: packet loss last second 12.3%

16:06:02.525  WARNING| client: packet loss last second 17.8%

16:06:02.562  WARNING| client: packet loss last second 16.7%

16:06:02.626  WARNING| client: packet loss last second 14.2%

16:06:02.693  WARNING| client: packet loss last second 12.3%

16:06:02.730  WARNING| client: packet loss last second 15.5%

16:06:02.793  WARNING| client: packet loss last second 14.0%

16:06:02.861  WARNING| client: packet loss last second 12.9%

16:06:02.896  WARNING| client: packet loss last second 11.8%

16:06:02.960  WARNING| client: packet loss last second 14.1%

16:06:03.095  WARNING| client: packet loss last second 12.6%

16:06:03.193  WARNING| client: packet loss last second 11.4%

16:06:03.296  WARNING| client: packet loss last second 10.2%

16:06:03.362  WARNING| client: snapshot loss rate 8.6%

16:06:03.362  WARNING| client: loss more 4 snapshot in a row

16:06:03.431  WARNING| client: packet loss last second 8.4%

16:06:03.594  WARNING| client: packet loss last second 6.9%

16:06:04.397  WARNING| client: snapshot loss rate 9.4%

16:06:05.381  WARNING| client: snapshot loss rate 9.4%

16:06:06.486  WARNING| client: snapshot loss rate 9.4%

16:06:07.575  WARNING| client: snapshot loss rate 9.4%

16:06:08.603  WARNING| client: snapshot loss rate 9.4%

16:06:09.594  WARNING| client: snapshot loss rate 9.4%

16:06:10.596  WARNING| client: snapshot loss rate 9.4%

16:06:11.625  WARNING| client: snapshot loss rate 9.4%

16:06:12.728  WARNING| client: snapshot loss rate 10.2%

16:06:13.538  WARNING| client: snapshot loss rate 8.6%

16:06:14.603  WARNING| client: snapshot loss rate 8.6%

16:06:15.262  WARNING| client: snapshot loss rate 7.0%

16:06:15.929  WARNING| client: snapshot loss rate 5.5%

16:06:23.246  WARNING| client: snapshot loss rate 5.5%

16:06:24.311  WARNING| client: snapshot loss rate 5.5%

16:06:25.361  WARNING| client: snapshot loss rate 6.3%

16:06:26.544  WARNING| client: snapshot loss rate 7.0%

16:06:27.546  WARNING| client: snapshot loss rate 6.3%

16:06:28.564  WARNING| client: snapshot loss rate 6.3%

16:06:29.618  WARNING| client: snapshot loss rate 6.3%

16:06:30.613  WARNING| client: snapshot loss rate 6.3%

16:06:31.729  WARNING| client: snapshot loss rate 6.3%

16:06:32.716  WARNING| client: snapshot loss rate 6.3%

16:06:33.813  WARNING| client: snapshot loss rate 6.3%

16:06:34.867  WARNING| client: snapshot loss rate 6.3%

16:06:35.903  WARNING| client: snapshot loss rate 5.5%

16:06:38.778  WARNING| client: snapshot loss rate 5.5%

16:06:40.327  WARNING| client: snapshot loss rate 5.5%

16:06:45.546  WARNING| client: snapshot loss rate 5.5%

16:06:46.662  WARNING| client: snapshot loss rate 5.5%

16:06:47.729  WARNING| client: snapshot loss rate 5.5%

16:06:47.956  WARNING| frame 5434 gameGlobals.frameTimeReal is too large (0.107163)

16:06:48.238  WARNING| frame 5438 gameGlobals.frameTimeReal is too large (0.101939)

16:06:48.788  WARNING| client: snapshot loss rate 5.5%

16:06:49.780  WARNING| client: snapshot loss rate 5.5%

16:06:50.782  WARNING| client: snapshot loss rate 5.5%

16:06:51.902  WARNING| client: snapshot loss rate 5.5%

16:07:12.371  WARNING| client: snapshot loss rate 5.5%

16:07:15.681  WARNING| Client: received Entity sync notification #0 for entity with netId 3261, but entity doesn’t exist(def ‘SpellAuraEntity’)

16:07:17.680  WARNING| client: snapshot loss rate 5.5%

16:07:18.697  WARNING| client: snapshot loss rate 6.3%

16:07:19.744  WARNING| client: snapshot loss rate 7.0%

16:07:20.829  WARNING| client: snapshot loss rate 6.3%

16:07:21.862  WARNING| client: snapshot loss rate 6.3%

16:07:24.086  WARNING| client: snapshot loss rate 5.5%

16:07:24.330  WARNING| Client: received Entity sync notification #0 for entity with netId 3545, but entity doesn’t exist(def ‘SpellAuraEntity’)

16:07:26.297  WARNING| client: snapshot loss rate 5.5%

16:07:28.863  WARNING| client: snapshot loss rate 5.5%

16:07:29.858  WARNING| client: snapshot loss rate 6.3%

16:07:30.168         | SN_PLAYER_BOUGHT_PREMIUM_VESSEL: filtered due to notificationRank = 6 and myRank = 15

16:07:30.977  WARNING| client: snapshot loss rate 7.0%

16:07:31.749  WARNING| client: snapshot loss rate 5.5%

16:07:32.998  WARNING| client: snapshot loss rate 5.5%

16:07:34.145  WARNING| client: snapshot loss rate 6.3%

16:07:35.199  WARNING| client: snapshot loss rate 6.3%

16:07:36.262  WARNING| client: snapshot loss rate 6.3%

16:07:37.329  WARNING| client: snapshot loss rate 6.3%

16:07:38.462  WARNING| client: snapshot loss rate 5.5%

16:07:39.599  WARNING| client: snapshot loss rate 5.5%

16:07:42.560  WARNING| client: snapshot loss rate 5.5%

16:08:00.561  WARNING| client: snapshot loss rate 5.5%

16:08:01.596  WARNING| client: snapshot loss rate 5.5%

16:08:02.845  WARNING| client: snapshot loss rate 6.3%

16:08:03.895  WARNING| client: snapshot loss rate 5.5%

16:08:04.906  WARNING| client: snapshot loss rate 5.5%

16:08:06.001  WARNING| client: snapshot loss rate 5.5%

16:08:06.996  WARNING| client: snapshot loss rate 5.5%

16:08:08.038  WARNING| client: snapshot loss rate 5.5%

16:08:09.026  WARNING| client: snapshot loss rate 5.5%

16:08:09.926  WARNING| client: snapshot loss rate 7.0%

16:08:10.900  WARNING| client: snapshot loss rate 7.0%

16:08:11.963  WARNING| client: snapshot loss rate 7.0%

16:08:13.043  WARNING| client: snapshot loss rate 6.3%

16:08:14.095  WARNING| client: snapshot loss rate 5.5%

16:08:21.203  WARNING| client: snapshot loss rate 6.3%

16:08:22.194  WARNING| client: snapshot loss rate 5.5%

16:08:23.197  WARNING| client: snapshot loss rate 5.5%

16:08:25.511  WARNING| client: snapshot loss rate 5.5%

16:08:26.543  WARNING| client: snapshot loss rate 5.5%

16:08:27.643  WARNING| client: snapshot loss rate 5.5%

16:08:28.661  WARNING| client: snapshot loss rate 5.5%

16:08:29.700  WARNING| client: snapshot loss rate 5.5%

16:08:30.726  WARNING| client: snapshot loss rate 5.5%

16:08:31.825  WARNING| client: snapshot loss rate 5.5%

16:08:32.962  WARNING| client: snapshot loss rate 6.3%

16:08:34.828  WARNING| client: snapshot loss rate 5.5%

16:08:57.782  WARNING| Client: received Entity sync notification #0 for entity with netId 5387, but entity doesn’t exist(def ‘SpellAuraEntity’)

16:09:29.826  WARNING| client: snapshot loss rate 5.5%

16:09:30.912  WARNING| client: snapshot loss rate 5.5%

16:09:36.106  WARNING| m_bufferizedUICalls delivery took 12.4 ms

16:09:36.675  WARNING| m_bufferizedUICalls delivery took 15.2 ms

16:09:37.309  WARNING| m_bufferizedUICalls delivery took 11.4 ms

16:09:37.701         | client: player 0 leave game

16:09:38.095         | client: player 1 leave game

16:09:39.457         | client: player 5 leave game

16:09:40.682         | Profile ‘Joseph’ saved successfully in ‘c:\users\joseph\documents\my games\starconflict\profiles\0001.prfl’

16:09:40.739  WARNING| frame 8464 gameGlobals.frameTimeReal is too large (0.138334)

16:09:41.215         | Profile ‘Joseph’ saved successfully in ‘c:\users\joseph\documents\my games\starconflict\profiles\0001.prfl’

16:09:41.261  WARNING| frame 8473 gameGlobals.frameTimeReal is too large (0.129793)

16:09:41.762         | Profile ‘Joseph’ saved successfully in ‘c:\users\joseph\documents\my games\starconflict\profiles\0001.prfl’

16:09:41.809  WARNING| frame 8482 gameGlobals.frameTimeReal is too large (0.134749)

16:09:42.723  WARNING| client: snapshot loss rate 7.0%

16:09:42.723  WARNING| client: loss more 4 snapshot in a row

16:09:43.860  WARNING| client: snapshot loss rate 7.0%

16:09:44.931  WARNING| client: snapshot loss rate 6.3%

16:09:46.061  WARNING| client: snapshot loss rate 7.0%

16:09:47.167  WARNING| client: snapshot loss rate 7.0%

16:09:48.161  WARNING| client: snapshot loss rate 7.8%

16:09:49.163  WARNING| client: snapshot loss rate 7.0%

16:09:50.292  WARNING| client: snapshot loss rate 7.0%

16:09:51.294  WARNING| client: snapshot loss rate 7.0%

16:09:52.392  WARNING| client: snapshot loss rate 7.0%

16:09:53.479  WARNING| client: snapshot loss rate 7.8%

16:09:54.062  WARNING| client: snapshot loss rate 6.3%

16:09:55.064  WARNING| client: snapshot loss rate 7.0%

16:09:56.063  WARNING| client: snapshot loss rate 7.0%

16:09:56.663  WARNING| client: snapshot loss rate 5.5%

16:10:00.801         | VoiceChat::ResetSounds: releasing raw sounds (0,0)…

16:10:00.834         | VoiceChat::ResetSounds: … done

16:10:00.834         | client: avgPing 68.6/33.3; avgPacketLoss 0.0/0.6%; avgSnapshotLoss 2.7/2.5%

16:10:00.834         | client: connection closed. DR_CLIENT_QUIT

16:10:00.834         | Network stats (bytes per second): avg pushed 510, max pushed 790, avg sent 1189, max sent 1574, avg received 3639, max received 6193

16:10:00.925         | ReplayManager: stopping activity due to map change

16:10:01.101         | ====== starting level: ‘levels\mainmenu\mm_empire’ Control ======

16:10:01.591         | Environment setting ‘mm_empire_christmas’ loaded

16:10:03.148         | ====== level started:  ‘levels\mainmenu\mm_empire’ success ======

16:10:03.328  WARNING| frame 8850 gameGlobals.frameTimeReal is too large (0.121265)

16:10:05.762  WARNING| m_bufferizedUICalls delivery took 37.4 ms

16:10:07.378  WARNING| m_bufferizedUICalls delivery took 37.6 ms

16:10:14.190  WARNING| m_bufferizedUICalls delivery took 66.5 ms

16:10:17.709  WARNING| m_bufferizedUICalls delivery took 35.1 ms

 

13

Create a[correct bugreport](< base_url >/index.php?/topic/25324-info-connection-losses-high-ping-and-related-issues/), please. In the new topic