"arc service interaction error"

Bug Report Section Launcher, game client and connection issues
#1

This has been occurring on a daily basis for the past week now and on and off for the past 2 months and now I can’t log in at all.

#2

Do you use Arc platform for entering to the game?

 

#3

Yes.

#4

Logs needed

 

#5

Which one “game” or “game.net”, and do i just copy and paste or send them via private message?

#6

zip and attach here all folder for 17 march

#7

2017.03.17 12.20.01 zipped.zip

#8

There aren’t any arc errors in the log. A next time, please, make screenshot with error

#9

it hasn’t happened since the 16th and I’ll remember to screenshot it the next time it happens, here are the logs for the 16th in case you want to look at them.

2017.03.16 11.34.59 zipped.zip