Hola, no estoy recibiendo los premios MISTERIOS DEL UNIVERSO, ya hay tres que no me han pagado,
[
juego.net.logjuego.net.log
](< ___base_url___ >/applications/core/interface/file/attachment.php?id=o_1fu0ksg0c1m7bvu25kk10pa53sm)
, son etapa 11, 12 y 13, esperando solución.
Gracias por adelantado
[](< base_url >/uploads/monthly_2022_03/screenshot-220312-235343.jpg.a9c7225647f84fb8983439329dc9b837.jpg)
[
chat.log
](< base_url >/applications/core/interface/file/attachment.php?id=21831&key=787f8dcd303932eceb4b38935277bf81)[
combate.log
](< base_url >/applications/core/interface/file/attachment.php?id=21832&key=b1b5149999f3d3593c02c6287f25a469)[
juego.log
](< base_url >/applications/core/interface/file/attachment.php?id=21833&key=9fa244b309a7f199be569cc7177b228f)
I can’t download your logs. Please, reattach it or upload to any cloud and give link.
No puedo descargar tus registros. Vuelva a adjuntarlo o súbalo a cualquier nube y proporcione el enlace.
| Error report |
| Describe problem and what you saw | Hi, I have just experimented the same problem. I get 200 Xenochips and I have expend it on th 34th and 35th stages. I get the protrait for stage 35th but I dont get the free premium ship for the 34th stage. |
| What you expected to see | Get the premium for the 34th stage and get the free premium ship. I want to get the Berserker ship. |
| Conditions in which error reproduce | Maybe I get two stages in one session, I not sure that can causes the problem. |
| Problem details | When I begin the game I had 200 Xenochips. In the screen that loads at the beginining where you can expent the Xenochips, I bought the 34th and 35th stages. I get the 35th but no the 34th. |
| Frequency of reproduction | once |
| Time of bug | 19:15 - 19:20 aprox. on Spain |
Hi!
It’s been more than 10 days ago and I have no receive any answer. I get the Steam ticket were I bought the premium stage, my money has sent to you inmediatly but I don get muy free premium ship. Its too time for getting a answer. I see normally you answer at next day. Whats the problem? There is anything I can do? Maybe I must contact to Gaijin directly or talk to Steam? I guess I did it correctly when I wrote the problem here, but maybe Im wrong.
Best regards
15 hours ago, Supermutante said:
Maybe I must contact to Gaijin directly or talk to Steam?
Contact to support please https://support.gaijin.net/hc/en-us/categories/200005051-Star-Conflict
