connection lost. Reason: Client is unable to connect

| Error report |
| Describe problem and what you saw | when I try to open a skirmish or any other game mode I get a message saying " connection lost. Reason: Client is unable to connect " |
| What you expected to see | Well, being able to get in the battle and play normally. |
| Conditions in which error reproduce | from the hangar screen of the game. |
| Problem details | Tried to join the battle from different preferred servers " Russia / Europe / US… " and It still result in the same error message, And my ship are shown as if they were in battle. |
| Frequency of reproduction | always |
| Time of bug | the time is shown on the actual screenshot. |

 

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[2021.04.01 12.58.50.161.zip](< base_url >/applications/core/interface/file/attachment.php?id=20775)[2021.04.01 12.58.50.161.zip](< base_url >/applications/core/interface/file/attachment.php?id=20779)

Packet loss began since second node. It’s your ISP.

Try to show this screenshots to him.

but i played normally on monday and im not a new player if you can check Mr Skula " im an alpha " and it never did it for me before … and i want to add that with a vpn i can get into battles normal but with a higher and laggy ping … the first node or hop is made in italy and its there where the problem begin … can you recheck please I love the game and sunk money time and sweat into it so please Mr Skula do some please =)

On 4/2/2021 at 4:31 PM, Skula1975 said:

Packet loss began since second node. It’s your ISP.

Try to show this screenshots to him.

but i played normally on monday and im not a new player if you can check Mr Skula " im an alpha " and it never did it for me before … and i want to add that with a vpn i can get into battles normal but with a higher and laggy ping … the first node or hop is made in italy and its there where the problem begin … can you recheck please I love the game and sunk money time and sweat into it so please Mr Skula do some please =)

On 4/2/2021 at 9:50 PM, TinCan said:

the first node or hop is made in italy and its there where the problem begin … can you recheck please

Recheck what?

If you write about nodes, we don’t controlled it. If you write about trace, please, make new one.