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KillBill61

Buying ships for Xenochips does not work - event

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Hi,

I have problem that I can't buy for xenochips. It didn't work yesterday around 20:00 so I guessed it is some server issue and I didn't have time so I waited to this day. I was worried when the event ends (different timezone - Czech republic) so that's why yesterday I wanted to buy Ship Deimon and Ship Blade of Aressa. But today it still doesn't work and I even see that icon and amount of xenochips disappeared in top lane, but when I hover over the price it shows me that I have enough.

Spoiler
screenshot-200310-172628.thumb.jpg.92d2b

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But when I try to buy it it still shows this error.

Spoiler

screenshot-200310-172638.thumb.jpg.ed329

 

 

I worked hard to get some premium ships and now I can't even buy any. I wanted Ship Orelus for 1240 xenochips but I knew I was not fast enough to buy it so instead I wanted to buy these two. (During this event I didn't buy anything for xenochips, so I don't know if the buying worked at any time.)

 

Beforehand thank you for any help. I hope it will be possible to fix it.

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17 hours ago, KillBill61 said:

Hi,

If issue repeated yet, please, make new screenshots and attach logs. Read this topic for more information:

Pokud se problém opakuje, vytvořte prosím nové screenshoty a přiložte protokoly. Další informace naleznete v tomto tématu:

 

 

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1.I have problem that I can't buy for xenochips.

2.I wanted to buy Ship Deimon and Ship Blade of Aressa, but transaction didn't happened (via attached photos).

3. It happened on 3/9/2020 at 20:00 (CZ time) and it continued following day.

4. I just couldn't buy these ships in time because of this error and now the event is gone and all my work is also gone. I want these ships :(

6. These photos were taken on 3/10/2020 -> Trying to buy the ship (see that I have enough currency)

Spoiler

screenshot-200310-172628.thumb.jpg.92d2b

 

After I click on "Buy" -> doesn't work.

Spoiler

screenshot-200310-172638.thumb.jpg.ed329

 

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On 3/11/2020 at 4:19 PM, KillBill61 said:

I have problem that I can't buy for xenochips.

Please, attach game logs

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