Warlock20013

missing free ship at moon race part two after server reset

Recommended Posts

I got to the free ship for stage two on a pass won in a competition and today the option is no longer there to take it I have no tclaimed it yesterday or today but now shows I have to pay gs for them as you can see I got to that

part and had not claimed a ship as yet  can this be resolved ?

 

 

 

 

 

 

 

1967895803_Contestwon.thumb.png.522baa14screenshot-190828-025936.thumb.jpg.7b3e5

Share this post


Link to post
Share on other sites

Contact support, but don't expect any help from them any time soon. They have a record of being pretty useless unless it involves account problems and issues like that.

 

You can open the support page in the game by hitting esc, then clicking suport. Log in to that website and click "new ticket" in the top right.

 

  • Like 1

Share this post


Link to post
Share on other sites
3 hours ago, Warlock20013 said:

Done that there is no New ticket area at all in  logged in or otherwize

 

20190828_071852.jpg

20190828_071903.jpg

20190828_071927.jpg

  • Like 1

Share this post


Link to post
Share on other sites

I finally found it it was not quite in the same place as you kindly have shown they keep closing the ticket and I keep reopening it ah'll keep at it many thanks for the help

Share this post


Link to post
Share on other sites
15 minutes ago, Warlock20013 said:

I finally found it it was not quite in the same place as you kindly have shown they keep closing the ticket and I keep reopening it ah'll keep at it many thanks for the help

Good luck. Support is a stubborn bunch.

Share this post


Link to post
Share on other sites
On 8/28/2019 at 3:01 AM, Warlock20013 said:

I got to the free ship for stage two on a pass won in a competition and today the option is no longer there to take it I have no tclaimed it yesterday or today but now shows I have to pay gs for them as you can see I got to that

part and had not claimed a ship as yet  can this be resolved ?

As it was explained before - the free ship comes in a form of 24 hours 100% discount. If you activated the stage - you had 24 hours to pick up the ship. If you didn't - only support can help.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.